Librarians' unfortunate fixation on image as a defining generational characteristic also makes them just as guilty of promoting misconceptions as nonlibrarians. Can the profession stand another article in the general press that trumpets the amazing new discovery that librarians can be young, trendy, stylish? The level of our colleagues'…

School library media center scheduling, particularly the fixed versus flexible scheduling controversy, continues to be debated in spite of decades of advocacy for flexible scheduling. According to van Deusen (1999), flexible scheduling is "a plan wherein classes meet for instruction in the library resource center when they have a specific need…

It is reasonable to assume the existence of a new "dynamic" that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide those services. Traditional, face-to-face delivery of reference services is reported to be declining, and there is myriad evidence, albeit largely uncollated…

This research paper examines the portrayal of 35 librarians depicted in 24 adult mystery novels copyrighted between 1980 and 1990. Its main objective is to gauge how closely the portrayals of the librarians resemble or differ from the stereotype denounced in professional writings. In general, the librarians in these stories are fairly young and…

As most librarians have probably realized by the paucity of articles in the library literature concerning the "Anglo-American Cataloging Rules, Second Edition, 1988 Revision" (Chicago: American Library Association, 1988), no revolutionary changes have been introduced in the 1988 revision in direct contrast to the situation with the…

Considers the use of the phrase "customer service" with reference to libraries and their users' needs, expectations, and satisfaction. Librarians' perceptions of those being served, and the public's view of library workers, are discussed, and a sidebar examines the history of fee-based subscription libraries. (LRW)

Presents arguments in support of public library acquisition of videos. Some potential benefits for children and adults of watching videos are cited, e.g., learning about good acting, screenwriting, cinematography, directing, music, and good literature. (MES)

Presents a research finding that elementary school principals generally have a broader conception of the role of the teacher-librarian than teacher-librarians themselves, together with seven comments on various facets of the finding. Bibliographic information is provided for the eight doctoral dissertations on which the overall finding and…

This article examines staff training from a different perspective, as a means of transmitting organizational culture to student employees through a closer communication between career and student part-time employees. Results of a qualitative survey suggest communication supports multigenerational relationships and administrators who invest in…

This paper explores how Scottish public library services have responded to providing a service to a virtually invisible minority group, i.e. lesbians who enjoy reading lesbian fiction. The evidence that provides the foundation for the results discussed in this paper was drawn from the following sources: a study of the 32 public library services in…

The purpose of this study was to determine whether or not the reference interview is essential in the provision of public library reference service. A survey questionnaire was mailed to 125 small and medium sized public libraries throughout Ohio. The survey was administered in the spring of 1994 with a response rate of 56%. Respondents were asked…

Profiles the life and accomplishments of a mystery author/librarian. Discusses her early career; mystery writing in general; her writing schedule; position as a reference librarian at a community college; and the main character in her novels, a librarian. (AEF)

Examines attitudes and cooperative behavior of personnel in six multitype libraries through questionnaires and interviews to determine the degree to which monetary considerations or their perception influences interlibrary cooperation. Results indicate it is the perception rather than the reality of monetary concerns that influences decisions…

Discussion of discriminatory pricing by journal publishers and its effects on libraries focuses on six prerequisites for successful discriminatory pricing that are based on marketing theory. Strategies to eliminate some of these prerequisites--and therefore eliminate discriminatory pricing--are suggested, including the need to change the attitudes…

Reports on a 1991 survey and a 1994 follow-up survey that examined cataloging practices of special librarians, their contributions to the OCLC database, and the relationship between local systems and OCLC. Highlights include the use of paraprofessionals, backlogs, original records and copy cataloging, and views on electronic information. (LRW)