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ERIC Number: EJ1397849
Record Type: Journal
Publication Date: 2023
Pages: 34
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1531-2542
EISSN: EISSN-1530-7131
Web Usability Practice at ARL Academic Libraries
Chen, Yu-Hui; Germain, Carol Anne; Rorissa, Abebe
portal: Libraries and the Academy, v23 n3 p537-570 2023
Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated that less than 50 percent of the libraries have Web usability PSGs. The perceived importance of usability testing has a significantly positive correlation with the testing performed, ARL ranking, mobile website testing, and availability of usability laboratories. Limited resources hindered initiatives aimed at improving usability. The authors suggest that library administrators integrate Web usability into their strategic priorities, thereby enhancing users' experience in academic endeavors.
Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; Fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: https://www.press.jhu.edu/journals/list
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A