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What Works Clearinghouse Rating
Peer reviewedJurow, Susan – Journal of Library Administration, 1993
Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…
Descriptors: Administrative Principles, Benchmarking, Data Collection, Evaluation Methods
Wood, Lonnie – American School Board Journal, 1998
A dozen schools in Colorado opened their doors to professional performance auditors to evaluate their effectiveness and efficiency. The audit reports recommended finding precise costs of functions, programs, and operations; minimizing duplication; and increasing accountability. (MLF)
Descriptors: Accountability, Cost Effectiveness, Efficiency, Elementary Secondary Education
King, C. Yvonne; And Others – 1990
A study was undertaken at the request of the Orem (Utah) Public Library administration to identify the library's strengths and weaknesses, and to measure how close they were to achieving their target goal of 100% effectiveness in the areas of referral, accuracy, and consistency, in order to improve the quality of reference services. Data were…
Descriptors: Administrative Policy, Evaluation Criteria, Job Performance, Operations Research
Download full textCalabrese, Andrew M.; Acker, Stephen R. – 1987
Arguing in the introduction that designing information systems must involve the integration of social/organizational as well as technical activities, and assuming that the contribution of social scientists studying innovation will be enhanced through increased participation in the design process, this paper presents a case study in the generation…
Descriptors: Action Research, Case Studies, Electronic Publishing, Induction
Barker, Bruce O.; Petersen, Paul D. – 1984
This paper explores the fault-tree analysis approach to isolating failure modes within a system. Fault tree investigates potentially undesirable events and then looks for failures in sequence that would lead to their occurring. Relationships among these events are symbolized by AND or OR logic gates, AND used when single events must coexist to…
Descriptors: Critical Path Method, Decision Making, Diagrams, Evaluation Methods
State Univ. of New York, Albany. Office of Institutional Research and Analytical Studies. – 1981
Residence hall facility use for the State University of New York (SUNY) is examined in data collected in fall 1981 and compared with fall 1974 data. The study includes all state-operated/funded institutions that have residence hall facilities. Any residence hall facilities available at locally sponsored SUNY community colleges are financed in a…
Descriptors: College Housing, Cost Effectiveness, Dormitories, Educational Facilities
Hellweg, Susan A.; Phillips, Steven L. – 1981
In a study conducted to obtain information on the corporate exit interview, the personnel directors of 500 major American corporations were asked to indicate the purposes and goals of the interviews, their degree of formality, and their content. In addition, the respondents were asked to assess their interviewing system and describe the nature of…
Descriptors: Communication Research, Employee Attitudes, Employees, Employer Employee Relationship
ENGEN, RICHARD B. – 1965
CONDUCTED BY THE OREGON STATE LIBRARY WITH DR. PRESTON P. LE BRETON FROM THE UNIVERSITY OF WASHINGTON SERVING AS THE CONSULTANT, THIS WEEK LONG INSTITUTE WAS HELD TO PREPARE LIBRARY ADMINISTRATORS FOR STATE-WIDE PLANNING FOR LIBRARY DEVELOPMENT IN OREGON. SPECIFIC GOALS OF INSTITUTE PARTICIPANTS WERE TO EXAMINE ACCEPTED MANAGEMENT AND…
Descriptors: Administration, Administrator Attitudes, Decision Making Skills, Evaluation Methods
Czuchry, Andrew J.; And Others – 1979
This report provides a complete guide to the stand alone mode operation of the reliability and maintenance (R&M) model, which was developed to facilitate the performance of design versus cost trade-offs within the digital avionics information system (DAIS) acquisition process. The features and structure of the model, its input data…
Descriptors: Aviation Technology, Computer Oriented Programs, Cost Effectiveness, Data Analysis
TWELKER, PAUL A.; WALLEN, CARL J. – 1967
THIS ANNOTATED BIBLIOGRAPHY ON THE INSTRUCTIONAL USES OF SIMULATION IS INDEXED FOR THE CONVENIENCE OF THE USER. ONLY LIMITED ASPECTS OF MAN-MACHINE INSTRUCTIONAL SYSTEMS ARE CONSIDERED. ALTHOUGH MOST OF THE ITEMS ARE RELATED TO THE INSTRUCTIONAL USES OF SIMULATION, SOME ITEMS ARE RELATED TO THE DESIGN OF INSTRUCTIONAL SYSTEMS. THE BIBLIOGRAPHY…
Descriptors: Annotated Bibliographies, Computer Assisted Instruction, Computers, Decision Making
Saracevic, Tefko – 1968
The Comparative Systems Laboratory (CSL) proposed to deal with the problems of testing retrieval systems by examining a number of processes involved in such systems, with particular attention to the human factor. It is hoped that the results of the project will be useful in refining methodologies for experimentation with information retrieval (IR)…
Descriptors: Comparative Analysis, Evaluation Methods, Indexing, Information Retrieval
Illinois Univ., Urbana. Savoy Aviation Research Lab. – 1974
The report is concerned with research performance and results at the Savoy Aviation Research Lab. Research accomplishments are described according to eight tasks which are of two general types, those dealing with human resources research and those dealing with manned systems research. Specifically, four tasks deal primarily with pilot selection…
Descriptors: Aircraft Pilots, Display Systems, Efficiency, Flight Training
Gustafson, B. Kerry; Hample, Stephen R. – 1976
General documentation for the Enrollment Projection Model used by the Maryland Council for Higher Education (MCHE) is provided. The manual is directed toward both the potential users of the model as well as others interested in enrollment projections. The first four chapters offer administrators or planners insight into the derivation of the…
Descriptors: Automation, Computer Programs, Computers, Data Processing
Eastmond, J. Nicholls, Jr. – 1975
A study was conducted for the purpose of clarifying decision alternatives concerning computer-assisted instruction (CAI) in the Merrill Library at Utah State University. The main research questions were: (1) To what extent is the CAI system in use at present? (2) What factors have encouraged or hindered CAI usage? (3) How do people feel about the…
Descriptors: Bibliographies, College Libraries, Computer Assisted Instruction, Cost Effectiveness
Knezevich, Stephen J., Ed. – 1969
In this era of rapid social change, educational administrators have discovered that new approaches to problem solving and decision making are needed. Systems analysis could afford a promising approach to administrative problems by providing a number of systematic techniques designed to sharpen administrative decision making, enhance efficiency,…
Descriptors: Administrative Change, Administrative Principles, Budgeting, Critical Path Method
