Information Technology has brought significant benefits to organizations by allowing greater information sharing within and across firm boundaries leading to performance improvements. Emerging technologies such as Service Oriented Architecture (SOA) and Web2.0 have transformed the volume and process of information sharing. However, a comprehensive…

Legislation has directed schools to convene school councils that typically address issues related to curriculum, instruction, budget, and governance as one means to improve schooling. However, the expectation for improved schools through this involvement remains a challenge. The study examined issues connected to council operation in two large…

Vocational education and training (VET) has a key role in facilitating regional economic development. One way that VET can do this is by forming partnerships with other organisations, such as other training providers, business/industry, schools and local government. This "At a Glance" publication gives an overview of recent research…

The supplemental educational services (SES) provision of No Child Left Behind introduces a federally mandated after-school tutoring intervention in schools that fail to make adequate yearly progress. This article examines market dynamics in relationship to the law's goals of expanding access to and improving the quality of after-school…

A GOAL PROGRAMING MODEL FOR SELECTING MEDIA IS PRESENTED WHICH ALTERS THE OBJECTIVE AND EXTENDS PREVIOUS MEDIA MODELS BY ACCOUNTING FOR CUMULATIVE DUPLICATING AUDIENCES OVER A VARIETY OF TIME PERIODS. THIS PERMITS DETAILED CONTROL OF THE DISTRIBUTION OF MESSAGE FREQUENCIES DIRECTED AT EACH OF NUMEROUS MARKETING TARGETS OVER A SEQUENCE OF…

A book is a presenter of data, an explicator of relationships among the data, an illustrator, and an exerciser. Using the techniques of operations analysis, educators may be able to compare, on a cost-effectiveness basis, various methods of achieving stated objectives. An adequate identification of the values and limitations of the new media does…

Designers of a computerized management game based on a simplified model of the company itself found the game more complex than they had previously thought; participants found it intriguing and rewarding. (Editor)

The design and study of library information networks are enhanced by the use of the concepts which have been developed by graph theorists. This paper proposes a general network structure which is a good model for a wide variety of library and other information networks. (4 references) (Author/NH)

Presented are the recommendations of the Water Pollution Control Federation for operation and maintenance consideration during the planning design, construction, and operation of wastewater treatment facilities. (CS)

This booklet aims to provide policy advice and support to decision-makers and managers in the area of quality assurance in higher education. In order to do so, the authors describe and discuss major issues that decision-makers in charge of quality assurance need to consider for the creation or development of an external quality assurance (EQA)…

The intent of the research is to focus attention on the existence and use of selection policies and to analyze selection policies to determine their thoroughness and currency. Professional guidelines and experts in the field offer direction on the selection of materials and criteria on dealing with challenges in the school library media center.…

Purpose: The purpose of the study is to report on an in-depth exploration of service quality in an Information Technology service department in a Higher Education Institute (HEI) and to evaluate the instrument used. Design/methodology/approach: The study surveys customers using the SERVQUAL instrument, which is one of the most widely used and…

History and analysis of library use studies, 1960-1973, as indexed in "Library Literature." (LS)

The major reasons which seem to be preventing operations research from achieving its potential and fulfilling the expectations of its proponents in library management are explored. (Author)