The English Funding Council has announced its intention to invite tenders for the contract currently held by the Quality Assurance Agency for Higher Education (QAA), and the Australian government is promoting a Bill to curb the activities of the equivalent body, the Tertiary Education Quality and Standards Agency. This article compares the two…

The process of building a culture of evidence involves using data to understand where students are experiencing problems, designing strategies for remedying those problems, implementing them, and then evaluating the effectiveness of those implemented strategies. This case study is about two programs that were implemented within the last two years…

More students with disabilities are accessing the tertiary sector with many disabilities not easily observed (or hidden), because there are no physical indicators. These "hidden" disabilities affect a variety of cognitive processes and may be developmental or acquired. To ensure students with hidden disabilities can enrol, engage in and…

This article uses findings from the 2012 Tuition Discounting Study (TDS) conducted by the National Association of College and University Business Officers (NACUBO) to provide a framework for institutional researchers to develop and adapt their own custom tuition discounting definitions and formulas. Under tuition discounting, colleges and…

In the not-too-distant past, using surveys to gauge public opinion was a costly and time-consuming activity that districts generally had to outsource. Today, with the advent of online survey tools such as Survey Monkey and Zoomerang and an increasingly Internet-connected society, surveys have become a useful and accessible tool for school…

The following article argues that the research compliance system has some flaws that should be addressed, particularly with regard to excessive emphasis of and reliance upon formal regulations in research administration. Ethical formalism, understood here as the use of formal rules for the determination of behavior, is not an optimal perspective…

This final chapter provides observations about institutional research in community colleges derived from the preceding chapters and the issue editors' own experiences. Taken as a whole, the chapters in this issue, as well as the editors' experiences, suggest several observations about institutional research in community colleges. These include the…

Educators from eight institutions engaged in collaborative self-studies of their own practices to gain deeper insight into the significance of narrative-based writing supporting the process of teacher induction. A series of teacher induction institutes based on narrative writing processes provided the context for critical exploration of the lived…

This study explored the curricular contexts effective at reducing high-risk drinking behaviors among 206 first-year undergraduate students. Results showed that infusing alcohol prevention messages into curricular content presented to first-year students who lived and studied together may have helped curb their high-risk drinking behaviors. This…

The Scholarship of Teaching and Learning (SoTL) tends to be conducted at local levels in the university by academics who evaluate and question their own teaching practices with a view to improvement. Institutional research, however, has tended towards the large scale use of statistics often generated through a university's own procedures,…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

Over the last decade, the assessment of student experience has gained significant prominence in Australian higher education. Universities conduct internal surveys in order to identify which of their services students rate higher or lower on importance and performance. Thus, institutions can promote highly performing areas and work on those needing…

Marketing is an essential component of an effective enrollment management plan. The broad mission of a comprehensive community college requires multiple, targeted communications campaigns. Institutional research can contribute to marketing success at all phases of decision making.

Benchmarking, when done properly, offers a lot of promise for higher education units that want to improve how they do business. It is clear that much is known, but still more needs to be learned before it reaches its full potential as a useful tool. Readers of this issue of "New Directions for Institutional Research" have been treated to useful…

This article offers strategies for administrators who struggle to contextualize their writing programs in institutional climates increasingly focused on recruitment and retention, rather than discipline and discovery. As composition scholars negotiate disciplinary and institutional values, there are productive juxtapositions of university mission…