After the position of career education (CE) coordinator was eliminated from the Arlington, Virginia, Public Schools budget for 1998 and 1999, two surveys were conducted to determine the status of CE in local public schools. The first survey was sent to all 37 principals in the district (response rate, 68%). The second survey, which was sent to…

Explores the legal ramifications of malpractice among librarians and the possible impact on services due to fear of being sued. Topics include identification of potential malpractice areas; cooperative electronic reference services; use of reference standards; insurance; contract; disclaimer; updating library collections; using Internet resources;…

Discusses the applicability of for-profit customer service concepts to nonprofit library public service. Highlights include 10 elements of successful library customer service for children and youth; creating appropriate physical environments; understanding the customer; body language; organizational restrictions on staff; customer feedback;…

Presents an interview with American Library Association award winner and children's librarian Jane Botham covering such issues as library relations with the community, relations with other agencies, dealing with reactions to controversial books, library staffing, developing children's appreciation for the library, and children's need for adult…

Discusses policies and attitudes prevalent in public libraries that encourage female users and discourage male users. The lack of technical books that may appeal more to men is examined, the lack of appropriate reviews is described, subconscious classism is suggested, and differences in fiction preferences are discussed. (two references) (LRW)

Describes a districtwide project to provide elementary school children with flexible library access. The importance of flexible access, factors leading to project success, how the project was sold to librarians and principals, project problem solving, and lessons learned during the project's first year are discussed. (Contains seven references.)…

Investigates the effects of participatory management techniques advocated by the Public Library Association through a study of long-range planning at four public libraries that focused on staff members' views of the planning process, types and levels of staff participation, and attitudes about the effectiveness and consequences of the planning…

This first of three consecutive articles examines trends for the future that emphasize libraries expanding their role in the community and individuals becoming more involved. Discusses the library as the community center for civic renewal, library as navigator, and library as coalition builder. Presents comments from librarians on reasons for and…

The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

Discussion of Web-based learning environments and asynchronous learning networks for on-campus and distance education focuses on the role of academic libraries. Topics include library involvement in courseware development decisions, integration with library systems, and librarian attitudes and observations compared to those of faculty. (Contains…

Reports on the book-buying trends and predilections of libraries at two-year colleges, four-year colleges, universities, and large research institutions. Four tables and figures show findings for purchasing power of academic libraries; areas academic librarians believe need more titles; most-bought book categories; and sources used to make…

Reviews the top periodical databases for elementary schools, middle schools, and high schools based on the opinions of library media specialists and teachers. Explains the evaluation criteria which include searchability; navigability; help available; appearance, including consistency of page design; reading level; speed; document printing and…

Describes a qualitative study involving interviews with 12 women employees in academic libraries that investigated their views of computers and technology, methods for training effectiveness, learning styles, and views on serving patron's needs. Discusses training implications and makes suggestions for maximizing transfer of training. (LRW)

"Conversations with California Community College Librarians" is a snapshot in time at a time when colleges are swelling with new students, technology is surging ahead, and campus revenues are not keeping pace with growth or modernization needs. College library collections and services are increasingly technology-dependent. College…

There are a number of important documents that provide guidance in the consideration of library services supporting nursing programs and students at a distance. Standards are available from the National League for Nursing Accrediting Commission (NLNAC), the American Association of Colleges of Nursing (AACN), and the Commission on Collegiate…