One electronics technician's story is told to illustrate the growth of opportunities in electronic service technology. (DS)

Discusses four categories of problems associated with setting up public service internship programs. The categories are (1) conceptualization of internship experiences within the broad scope of liberal arts education, (2) structural difficulties arising from institutional commitments to internship development, (3) student socialization, and (4)…

This article: (1) clarifies the meaning and intent of contract services; (2) reviews past and current uses and implications; (3) discusses conditions and circumstances that influence use of contracting services; and (4) presents a conceptual model that reduces negative connotations and that encourages use of contract services as a management tool.…

A project to survey retired engineers in the State of Missouri is discussed. The thrust of the survey is to identify those individuals interested in participating in a program in which their skills can be applied to the solution of community problems. (CS)

Identifies domains of unethical service communication and proposes a research agenda for examining service ethics. Calls for research to explore service ethics among different occupational groups, investigate effects of unethical practices on service providers and customers, and identify characteristics of organizational climates which foster…

Results of 196 usable surveys from and 22 interviews with union organizers showed that some service sector and pink-collar occupation organizers used different organizing styles in predominantly female occupations. Female organizers, especially in manufacturing unions, tended to be explicitly gender conscious. (SK)

By 2005, U.S. employment is expected to increase by 26.4 million, a 1.5% annual rate. Services will provide more than half of new job growth. Construction will add jobs; manufacturing employment will decline. Public sector employment will grow more slowly than average. (SK)

In 1999 unemployment reached a 30-year low; more than half of all job growth was in services; federal employment increased because of Census 2000; the home health care industry began a slight recovery. Nearly half of total employment growth was in high-paying managerial and professional specialties, especially for women and blacks. (SK)

Draws from a research project on young grocery and fast-food workers in the United States and Canada to discuss some of the ways in which workplace text and literacy have an impact on the lives of working youth. Concludes that educators should reject the idea that there is little to be said about the literacy practices of low-end service sector…

This study investigates the relationship between Program for International Student Assessment (PISA) scores in mathematics, science and reading and the employment rates in the following four economic activities: research and development, agriculture, industry, and service industries. Thirty-three countries were included in the study, and most…

Employment data and projections for various industries and occupations are provided for Washington, D.C., and Prince George's County (MD), as they were presented at a two-session workshop conducted to help participants assess their career opportunities in the job market of the 1980's. The workshop agenda is followed by copies of the informational…

A growing number of associate degree programs prepare students for community and social service technician roles. This monograph contains information about community and social service students, faculty, and programs. The first section reports on a workshop attended by educators and administrators representative of a broad range of such programs.…

This publication contains An Employment Policy to Fight Recession and Inflation--the policy statement of the National Council on Employment Policy--and three background papers by individual members. The statement addresses these topics: Will the Recession End Inflation?, Which Anti-Recession Measures?, But What About Inflation?, and A Policy of…

To evaluate the effectiveness of its cosmetology program, the College of San Mateo sent a questionnaire to beauty salons in the college's service area. Of the 70 questionnaires sent, over half were returned. Eleven courses in the curriculum were ranked by the employer in order of importance to him, the first four being the 1,600 hours of…