In recent years educational professionals experienced a sudden shift to online work requiring them to adapt rapidly to the new digital landscape. This shift has raised concerns about employees' health issues and the role of organizational support, as they can have a profound effect on employees' attitudes to work. However, despite their…

The COVID-19 pandemic, the Australian government's response, and longer-term influences within Australia's higher education sector, provided the background and rationale for this study in an Australian public university. From a context of how Antipodean University (AU) dealt with the revenue crisis, this paper describes how a sample of staff were…

Purpose: This study aims to investigate the relationship between intrinsic motivators and the transfer of knowledge/skills gained during training to work. The intrinsic motivators considered for the study were self-efficacy and motivation to transfer the training knowledge. The study also examined how work conditions mediate the association of…

Purpose: The aim of this study was to investigate the perception of female employees regarding workplace empowerment. The study also emphasized the alleged advantages of employee empowerment in the workplace and pinpointed the barriers to empowerment. Design/methodology/approach: This paper is based on qualitative data collected, through the…

This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

The purpose of this quantitative correlational associative study was to determine if and to what extent there was a relationship between the transformational leadership behaviors of CIOs, as perceived by IT employees, and a successful ERP system implementation in higher education in the United States. This study used the Multi-factor Leadership…

There are two parts to this paper. In the first part, the paper takes a preliminary look at an emerging dominant literacy, IT literacy, and its potential impact on some members of relevant communities. Drawing on the perception of literacy as social practice, the paper locates organisational processes within institutions as belonging to a specific…

Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of…

Digital skills are now essential, not only in information and communications technology (ICT) jobs, but for employees across all sectors. The aim of this article is to detail how employees' digital skills can be fostered through a Massive Open Online Course (MOOC), how such an offer is used and what the effects of such a measure are. Using an…

The present paper describes a quasi-experimental research presenting a workplace training program aimed at helping managers to be more supportive of their employees' autonomy. Drawing on self-determination theory, we built a pre/post questionnaire design measuring perceived autonomy support, need satisfaction, need frustration, autonomous…

Background/purpose: The study aimed to investigate relationships between preservice teachers' teacher readiness level, attitudes towards the teaching profession, and organizational attraction perceptions. Materials/methods: Relational survey method, one of the quantitative research methods, was employed in the study. The sample of the study…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

The purpose of this quantitative comparative study was to examine differences in five components of technostress across three employee groups (Faculty, Administrators, and Staff) in U.S. higher education. Jena and Mahanti's technostress-demographic model provided the theoretical framework for this study. The five components of technostress…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

The purpose of this study was to describe the relationship between Arkansas County Extension County staff morale and their perceived relationship county staff had with their County Staff Chair. The University of Arkansas Cooperative Extension Service (UAEX) can utilize the results from this research to identify individuals who have the capacity to…