Argues against placing the school in a lead position for delivery of services; and supports a community-based model in which diverse service providers, administrators, and institutions work collaboratively in a system of linked services. A community-based system would involve a consortium of existing agencies or a newly created entity. (SLD)

This document evaluates the present needs and future shape of the Oregon workforce and recommends strategies for both public and private sectors and for communication. The first section provides a background to the issues of the state's changing economy by describing global and national economic changes and recent state legislative responses, and…

This report, one of a series of country studies on higher education and employment particularly in continuing professional education, looks at recent developments in Italy. Following an introduction which offers basic data on higher education in Italy, Chapter I reviews the current challenges and demands facing the Italian system, in particular in…

This collection of five essays on public higher education in New York State treats challenges and conditions for public institutions during the current and continuing conditions of financial austerity. The first, "Productivity and Cost Containment: The Challenge of Public Sector Budgeting" looks at financial management and budgeting as…

This paper describes a proposed alternative public high school, the Metropolitan Corporate Academy, a joint project of private and public institutions including the New York City Public Schools and designed to serve at-risk students. An overview notes the high New York City dropout rate and the fragmented nature of most of the programs offered in…

The Strategic Information Technology Plan of Washington is introduced and explained. The plan is mandated by state law to create a new framework for communication and collaboration to bring together agency technology planning with the achievement of statewide information technology goals and strategies. It provides a point of reference for the…

The long-term results of a 32-hour interpersonal communication skills training program for unit staff in a large state psychiatric hospital were evaluated. The main goal was to improve staff effectiveness through systematic training in communication behaviors expressing empathy in staff-patient interactions. Staff outcome measures were turnover,…

Starting in the 1980s the online world has seen two models: the French model, Minitel, and the American model, Internet. At the end of 1995 the Minitel network was the biggest and oldest online service with 7 million users and 20,000 service providers; one year later, the Internet arrived. Tomorrow's online model will need to be: as familiar to…

The effectiveness of the Jobs Plus Community Revitalization Initiative for Public Housing Families, which seeks to increase employment among people living in public housing, was examined through an in-depth study of the experiences of the interagency and resident Jobs Plus partnerships that were formed in seven cities across the United States in…

Suggests that, over the last 15 years, management issues of teachers and other professionals have become increasingly similar. Uses examples and practice from the work of teachers, doctors, and the police in the United Kingdom to identify and discuss theses issues. Includes several charts showing organizational goals and objectives. (MJP)

Quality-improvement principles are a sound means to respond to customer needs. However, when various quality and productivity theories and methods are applied, it is very difficult to consistently deliver quality results, especially in quasi-monopolistic, non-competitive, and regulated environments. This book focuses on quality-improvement methods…

This document, which is based on data gathered during a September 1994 mail survey of 215,284 South African graduates that elicited a total response rate of 18.3%, details the remuneration of graduates (as of July 1, 1994) in a wide range of engineering and architecture-related occupations in the public and private sectors and in self-employment.…

Planning for the higher education system in the past involved designing, implementing, and evaluating a set of envisaged policies, strategies and operational actions for the medium and long-run. In Brazil, however, this sort of planning was virtually abandoned and replaced by short-term planning, partly as a result of the interplay of political…

This document summarizes the discussions held at a conference of public sector executives and human resource managers designed to address the problems of attracting and keeping good workers in public service. Presentations made by the governor of Georgia, federal officials, educators, and regional representatives in three plenary sessions…

This book on the financing of higher education is divided into two parts; the first analyzes national trends and the second focuses on the financing of higher education in five states--California, Florida, Michigan, Minnesota, and New York. Three major changes in higher education finance are noted: first, a shift in responsibility away from public…