The learning of apprentices is always embedded within the overall learning culture of an enterprise. The structures for learning, as well as the attitudes, values and beliefs of the members of the organisation in respect to training, influence the ways in which apprentices are socialised and prepared for the labour market. This qualitative case…

In 2015, National Industries for the Blind (NIB) identified a source of difficulty in finding well-qualified applicants who are visually impaired (i.e., those who are blind or have low vision) for employment in services positions. People who are visually impaired develop technology skills sufficient to perform the functions they need in daily…

The purpose of this study was to increase microlearning training module usage and completions by 10-15% over a 30-day period by including evaluation in the design and development of a new microlearning training module in the golf equipment industry. Evaluation was conducted using a bespoke evaluation tool, which was designed and developed using…

This paper contributes to the literature on non-monetary benefits of Vocational Education and Training (VET) by investigating its influence on a firm's innovation process. While an increasing number of studies finds positive effects of VET on innovation in firms, the role that apprentices play in this mechanism has largely been unexplored. To…

The dual system of vocational education and training (VET) and its quality have recently been receiving scientific attention, partly due to high drop-out rates and to politically-motivated efforts to increase participation in the system (Le Mouillour, 2018). However, it remains controversial as to how quality within training companies should be…

Purpose: The purpose of this paper is to examine the interplay of skill-enhancing human resources practices, customer orientation (CO) and tourism small- and medium-sized enterprises (SMEs) performance indicators. Design/methodology/approach: Data for 194 valid cases are gathered through face-to-face techniques in Albanian tourism SMEs. Structural…

Small manufacturing plants nowadays need to consider Industry 4.0 to stay competitive in the market. Among the challenges regarding the transformation towards Industry 4.0 are requirements to re-skill the staff for the new work environment. The staff have to either adapt to the workplace transformation brought by digitalisation, automation and…

This chapter describes how Clark State Community College used its TAACCCT grant in manufacturing to help drive organizational changes in the college to better serve local workforce needs.

New York City (NYC) ended 2020 with roughly 600,000 fewer jobs than it had when the COVID-19 pandemic began. But even amid the economic carnage of the past year, some employers in New York have been hiring. While new jobs are being created in fields from warehousing and delivery to healthcare, technology (tech) positions are growing the fastest.…

Information technology (IT) plays an increasingly significant role in today's world. The COVID-19 pandemic has increased that reliance. Employers in all industries are struggling with considerable shortages of skilled IT workers and are seeking innovative alternatives to meet these needs. Digital badging and micro-credentials have emerged as an…

People often do not have sufficient time or resources to attend a training that could help them become successful or implement a career change. Community colleges require a lengthy and substantial time commitment away from work and family while attending class. To best help those with limited incomes gain necessary skills that can improve their…

Professional burnout is a growing concern in campus activities units. We have collected several anecdotal reflections from student affairs professionals, which we share to illustrate how the dimensions of exhaustion, cynicism, and a lack of self-efficacy can show up in our daily work. We will provide suggestions reexamining organization structures…

Data on enrollment in healthcare occupational training in programs such as the Health Profession Opportunity Grants (HPOG) Program are available at both the local program level and nationally. Summarizing "which" trainings participants choose is straightforward, but why they make those choices is not well understood. This second brief in…

Technologies like ChatGPT and other AI tools have impacted learning by giving students more chances to ask questions and explore knowledge. The inclusion of Non-Player Characters (NPCs) as scaffolding in game-based situated learning activities can have a positive impact on learning. The application of ChatGPT to role-playing has potential;…

The United States is currently experiencing a decline of skilled talent in the workforce, with healthcare occupations suffering the most due to a loss in workforce talent and the onset of an aging population. This talent shortage is attributed to a "skills gap." The current case study used qualitative methodology to examine the expansion…