This document contains three papers from a symposium on technological change and human resource development. "New Technologies, Cognitive Demands, and the Implications for Learning Theory" (Richard J. Torraco) identifies four specific characteristics of the tasks involved in using new technologies (contingent versus deterministic tasks,…

This document contains three papers from a symposium titled "Competence: Fuzzy Concepts to Context.""Sales Superstars: Defining Competencies Needed for Sales Performance" (Darlene Russ-Eft, Edward Del Gaizo, Jeannie Moulton, Ruth Pangilinan) discusses a study in which an analysis of 1,688 critical incidents revealed 16…

This document contains three papers from a symposium on different ways of learning. "How Engineers Learn in the Face of Organizational Change" (Robert Reardon) reports on a qualitative study during which nine engineers described how they learned to perform their altered roles after a major reorganization. The study findings supported…

In the United States today, too many hardworking people are unable to earn enough through work to support their families. Policymakers can help change this situation by taking the following steps: (1) keep work central; (2) promote family-supporting work; (3) invest in education and work skills; (4) make it easier for individuals to stay employed…

A community initiative (called ADAPT) was intended to help the workforce in European Union countries to adapt to industrial change and prepare for the information society, as well as to promote growth, employment, and the competitiveness of companies in the countries. Between 1995 and 1999, 4,000 projects were funded to transform the ways in which…

This document shares strategies and techniques that can facilitate transfer of learning among health care workers. The guide begins with a discussion of reasons why "good" training fails and lists possible interventions for addressing the following performance factors: job expectations; performance feedback; physical environment and…

This document contains the following five papers, all in both English and Korean, from a workshop on on-the-job training held in Korea in 2001: "Issues in Knowledge and Skills Development: Globalization and the Effective Use of New Technologies" (S. Ian Cummings); "The Knowledge Economy and Vocational Training Policy in Korea"…

This paper provides an extensive review of the most relevant issues involved in the management of teacher demand and supply at the pre-tertiary level. First, it proposes a conceptual framework for distinguishing among, defining and relating the different relevant factors. Second, it identifies trends and policy concerns regarding the quality of…

This report reassesses recommendations made by the Council on Graduate Medical Education in earlier reports which had, beginning in 1992, addressed the problems of physician oversupply. In this report physician supply and requirements are examined in the context of a health care system increasingly dominated by managed care. Patterns of physician…

In an attempt to meet the need for improved skills in the local workforce, San Juan College (New Mexico) made efforts to locate a target population of students and find out how successfully the courses they took met their work needs. A computer search identified a trial population of 513 students who met a set of criteria that suggested they took…

This paper presents specific steps elected officials, program managers, and other policymakers can take to craft a more effective workforce development system intended to give workers the tools they need to succeed in the new economy. First, the new labor market and work systems are discussed. The paper then lays out eight principles for all…

This document is a practical guide that demonstrates how human resource (HR) professionals can use performance measurement to link HR to organizational strategy and business objectives, and thereby raise the profile of HR within their organization. The following are among the topics examined: (1) the strategic context of measurement (the role…

This paper explores the traditional European model of vocational training in light of a new focus on employability and lifelong learning that is becoming more common in Europe. It includes the following four sections: (1) an overview of some examples of vocational training systems in Europe and the proposal that they share enough to be considered…

An analysis was conducted of the results of a formative evaluation of the LiteracyLink "Workplace Essential Skills" (WES) learning system conducted in the fall of 1998. (The WES learning system is a multimedia learning system integrating text, sound, graphics, animation, video, and images in a computer system and includes a videotape series, a…

This document contains three papers on professional development. "An Inquiry into the Continuing Professional Education of Information Technology Workers" (David D. Branigan) reports on a study in which the model of the critically reflective teacher was used to examine the practice of continuing education for the information technology…