Focuses on the degree of cyclical sensitivity of the fast-growing services industry. Also examines the employment growth record of the services division, including its impact on overall economic stability in the postwar period. (CT)

In Britain, the retailing, computer services, transportation, and communications industries have hired increasing numbers of college graduates, both because of demand for skills and oversupply of graduates. This has contributed to temporary and permanent job upgrading through expansion of tasks and responsibilities in certain jobs. (Contains 14…

Investigated the stigma attached to child welfare services in the Netherlands, United Kingdom, and Spain. Found that stigma continues to be part of the experience of using and delivering such services, despite positive determination of policies in all three countries that this should not be so. Also found that the experience of stigma can, with…

Documents the growth in aesthetic service occupations and issues regarding employability: interpersonal skills, training, and social exclusion of those deemed unsuitable for "style" labor. Examines a Scottish training program that raises concerns about social control but may improve the employability of long-term unemployed persons.…

Interviews with 26 information technology professionals in British Columbia government indicated that all wanted to feel their input was valued and to make a difference. They wanted management and leadership skill training and opportunities for advancement. The unstable environment of the government workplace made retention a challenge. (Contains…

The International Monetary Fund (IMF) and the World Bank have been trying to help developing countries speed up economic growth in order to help eradicate poverty. In the last two decades these policies in the Dominican Republic have caused rapid and severe changes. Over the last two centuries Dominican culture has faced numerous challenges…

For years, doing laundry at Columbia University (New York) was just as labor-intensive as it is at most universities. Fortunately, as of last spring, laundry life at Columbia has changed dramatically. Today, with the help of a real-time Web-based service called LaundryView, students can log on to the system via the LaundryView Web site from a link…

The key to the success of the Marriott Corporation is its emphasis on employee satisfaction and training. Because it is a service industry, the Marriott Corporation relies on the quality of the contact between its employees and its customers. Education is also a service industry in which this contact is vitally important. Some ingredients of…

The author examines state government leadership roles, major trends in state government, and the mutuality of interests of state governments and social work education noting implications for the profession through discussion of curriculum building and curriculum content. (Editor/JT)

Montana's industries are projected to employ 35,880 more wage and salary workers by 1995 than in 1986. If these employment projections hold true, there will be an average growth rate of about 1.5 percent per year in the state. Most of the employment growth projected to 1995 by the Montana Department of Labor and Industry will be in the service…

Psychologists, psychiatrists, and social workers (N=132, a 53% response) responded to a mailed questionnaire assessing their beliefs and practices concerning self-help as it is affected by professional source of income, practice arena, and demographic variables. The 20-item questionnaire attempted to tap beliefs about the effectiveness and…

More than 53 million women age 16 and over comprise 45 percent of the total labor force. Projections indicate that women's share of the labor force will increase to 47 percent in the year 2000. Greater numbers of minority women will enter the labor force. Furthermore, the labor force will be older by the year 2000. The economy has long been and…

This handbook is intended to serve as a reference guide to position classification in Employment and Immigration Canada. It is divided into 11 chapters. Chapter 1 explains Canada's current job and wage classification system, which is a direct result of the Canadian government's decision to allow collective bargaining in the public service. Chapter…

Describes the role of the Health Facility Surveyor, a relatively new member of the public health team. Included in the job qualifications is background in the health profession and/or administration, plus basic investigative skills. (MLB)

Author undertook a critical appraisal of the collective bargaining process and pinpointed its dangers. (RK)