Discussion of cultural diversity in a rapidly changing population focuses on efforts at the San Jose Public Library to respond to cultural and demographic changes. Obstacles to responding are reviewed as well as positive responses, which include creation of policy statements, developing goals and objectives, administrative reorganization, and…

Reviews the collection development literature of 1992. Topics addressed include selection and collecting policies; cooperation; assessment and evaluation, including citation studies and user studies; organization and staffing; budget and allocations; electronic technologies of the present; and possible future developments. (Contains 178…

Presents the text of a question-and-answer session that addressed the Copyright Clearance Center, library compliance with copyright law, copyrights and electronic information, fair use and the World Wide Web, copyrighted images and the Web, permission procedures, scanning historical images, distance education and scanned documents, future…

Identifies the main costs in on-site and off-site (remote electronic publications) public library collections and specifies the main challenges in an on-site/off-site collection strategy. Presents a costs identification table, table of direct costs, and costs and user-levels table. Considers cost trends and discusses advantages and disadvantages…

Describes the publication of the American Library Association's new school library media program guidelines and standards, "Information Power: Building Partnerships for Learning." Discussion includes the library mission; the constant state of evolution of the library and information services profession; and the importance of standards.…

Considers policy formation for libraries providing Internet access to users. Topics include budget issues; staffing, including training; patron use, including time limits, downloading, and printing; library service and programs; legal issues, including intellectual freedom, copyright, and institutional liability; and sample policies available on…

Analyzes a 1993 censorship case involving public protest against the Fairfax County (Virginia) Library System's display of a gay newspaper. The case gave rise to the Family Friendly Libraries movement. The responsible librarian should select to maintain a balanced collection, know the community, educate the library board and develop consensus on…

For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about…

This book provides strategies for dealing with negative patron behavior in the library and presents guidelines for identifying and effectively responding to, as well as preventing a variety of behavior problems. Fifteen librarians wrote the thirteen chapters, which are divided into three sections. Part 1 deals with patrons who pose the most…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

This report examines the newly proposed systemwide library plan of the California State University (CSU), which will govern the planning and development of library space on CSU campuses for the next 10 years. The commission's report evaluates the state university's updated library space standards and discusses policy issues that relate to on-site…

Responses of 62 member libraries from the Association of Research Libraries (ARL) to a survey conducted by the Systems and Procedures Exchange Center (SPEC) about library policies and practices related to the fair use of unpublished manuscript materials indicates that recent court decisions and the current debate over fair use affect library…

This survey was conducted to determine how ARL (Association of Research Libraries) libraries are participating in extension/outreach through three objectives: identify the level of involvement; determine the types of outreach service, as well as user populations; and ascertain the impact on the library, including its financial donor programs. A…

Reflections of a school librarian on the impact of technological innovation in libraries. Highlights the librarian role in user education, accessioning new titles, weeding, library automation and how to avoid misleading collection use statistics, the Internet and online resources, Internet use policy, and the importance of time in adjusting to new…

Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…