This review is designed for use by teachers, trainers, and administrative designers of instruction in word and data processing at the secondary, postsecondary, and adult levels. The 76 items included in the review are presented in a format designed to aid in the curriculum decision-making process. Descriptions of the curriculum products are…

This guide contains course outlines designed to assist teachers with the identification of research-based competencies for courses in business and office education. Outlines are provided for seven courses: typewriting, clerk typist one, clerk typist two, stenography one, stenography two, beginning shorthand, and advanced shorthand. Following a…

Designed for office occupations teachers, this guide presents seven critical incidents that provide students with practice in human relations. The critical incidents focus on the following topics: office rumors, excessive borrowing, remembering names, adapting to change, carrying your load of work, personal calls on office phones, and coffee break…

The document is a student manual and teacher's manual for a simulated office practice class designed to give students training in a business office on school premises. In the simulation, students perform as office personnel and as customers and creditors. The first part of the guide, directed to students, contains: general information on the…

A workbook, designed to introduce students to office occupations, this manual provides general information about office-clerical positions and outlines the education and training necessary to enter the field. Part One, "What Are Office Occupations?" contains chapters on the careers of typist, file clerk, payroll clerk, stock clerk, office machine…

This international collection of essays brings together two important and growing areas of research and debate: the sociology of gender relations in the workplace and the expanding body of interdisciplinary research into the design of computer systems. Feminists, computer scientists, and sociologists explore the impact of gender relations upon…

This report summarizes the findings of a study on stress management training in the modern office. It identifies the training needs arising from the modernization of the office environment and the consequent stress experienced by staff, reflecting both the experience of change and the demands of the information technology (IT) environment. The…

A study was conducted to determine the impact technology would have on the developing scenario of a competitive market for the training and retraining of both the unemployed and employed. The objective was to identify the perceptions of employees concerning technology and the effectiveness and efficiency of office technology training. The study…

The document presents the final report of a study to measure and compare the satisfaction and satisfactoriness of office employees 18 months after graduation from model office, cooperative office education, and office procedures courses. Differences among the three programs on a number of job- and education-related variables were also…

Stating that employers consider the nontechnical aspects of office work to be as important as work competence, the author lists 12 nontechnical qualities that business teachers should place greater emphasis on, such as new terminology, new devices, communication skills, decision making, personal and professional characteristics, responsibility,…

An exemplary project was funded in North Dakota to develop, implement, and evaluate a versatile office simulation program that would meet the needs of secondary students in varying situations. The Occupational Model Plan can substitute for, or complement the cooperative method in vocational office education. (Author/KP)