Adult Americans have been participating in formal education and training programs in record numbers in recent years. Yet studies of participation by working Americans in tuition assistance programs have consistently revealed that few take advantage of them. This report describes and analyzes the Kimberly-Clark Corporation's tuition-assistance…

This booklet is prepared for the graduate community with the intent of helping students find employment at the end of their studies. Some information is specific to the University of Washington, but much could be used by graduate students of any institution. Resources within the community as well as within the university are outlined, and…

Intended for researchers and policy developers in education and labor market economics, this study reviews, evaluates, and summarizes available information concerning the characteristics of occupationally mobile workers and their jobs. Chapter 1 presents basic concepts and definitions, a review of problems in empirical measurement of mobility, and…

In 1977 approximately 17% of Minnesota's population aged 16 and over (478,000 people) felt that they definitely needed more job-related training in the next year. Another 9% felt that they perhaps needed more training. Of those indicating training interest, 40% were interested enough to pay a non-refundable course fee; 85% were willing to read…

To implement a single skills lab and develop or select twenty-five units for instruction in the secretarial science curriculum at Elgin Community College (Illinois), a task analysis was conducted to determine common tasks completed by area office personnel. This information was then used to select and develop instructional units for the single…

The training being provided to low-wage workers, factors affecting the availability and effectiveness of such training, and training outcomes were examined. The major research activities were as follows: (1) identification of 192 employers that invested most heavily in training for low-wage workers; (2) telephone interviews with 40 of the 192…

This monograph, written for persons interested in promoting company-funded workplace basic skills programs, addresses the following 13 key issues: (1) companies' rationale for investing in workers' basic skills; (2) the factors that need to be in place for a workplace basic skills program to be adopted; (3) who in the company makes the decision to…

This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…

The feasibility and sustainability of a distance learning program at the Texas Transportation Institute, which is part of the Texas A&M University system, was investigated. A literature review and online survey of current transportation professionals were conducted to examine the market potential for a distance learning program and to identify…

To assess the impact of the National Academy Foundation (NAF) career academy (CA) model, a large-scale, multi-site evaluation was undertaken. Survey and interview data on program experiences and postsecondary outcomes were analyzed from nine CA programs. The study used pre-post evaluation of student data, field visits, and written and telephone…

The Project on Devolution and Urban Change conducted a study to learn how new welfare policies and funding mechanisms, especially devolution and Temporary Assistance for Needy Families block grants, affect human service agencies in neighborhoods with high concentrations of welfare recipients and people living in poverty. Key personnel at 106…

Part of a series that provides practical resources to transition personnel on topics essential to the process of preparing individuals with disabilities for adulthood, this guide focuses on teaching occupational social skills. Chapter 1, "Why Teach Occupational Social Skills?," explains the importance of these skills for successful…

Job satisfaction, which can be defined as a feeling of fulfillment or pleasure associated with one's work, comes from many personal sources but can be nourished by supportive agency practices, daily interactions, and long-term goals. Job satisfaction is important for child and youth care workers because (1) job satisfaction and competence are…

Using a review of literature and data collected from worker and employer surveys, a study examined on-the-job training and its implications. Among the factors analyzed were the following: (1) on-the-job training as an investment in human capital; (2) measures of on-the-job training; (3) who receives on-the-job training; (4) how well do we measure…

The annual survey of the Joint National Committee for Languages (JNCL) and National Council of State Supervisors of Foreign Languages (NCSSFL) assessed state-level support for foreign language, bilingual, and English-as-a-Second-Language (ESL) education. Respondents were 78 employees within state departments of education and state language…