As a preliminary step in establishing bases for food service training programs, data were collected from a sample of institutions including 4,496 restaurants, 158 hospitals, 436 nursing homes, and 343 custodial homes. A second phase involved developing inventories of attitudes toward food service employment and administering them to high school…

The primary purpose of the present research was to explore the relationship of ability and intrinsic motivation in the prediction of job performance. Intrinsic motivation was traced to two primary determinants. One, an organizational factor, is the extent to which an employee's job is "enriched," or incorporates challenging elements such as…

The Communications, Energy, and Paperworkers Union of Canada assessed literacy learning needs. In focus group discussions, members were asked their perception of such needs in the face of changes in the workplace and society; local union officers (LUOs) were asked how they saw the role of unions in supporting members' literacy learning; employers…

The extent of employer-supported education and training in Australia was examined by analyzing data from the Training Expenditure Surveys (TES), which gathered information from firms, and the Surveys of Education and Training Experience (SETE), which gathered information from workers. The TES showed an approximately 10% decline in the hours of…

In May 2001, 7.8 million people in the United States (5.7% of U.S. workers) worked multiple jobs. The May 2001 Current Population Survey asked multiple jobholders their main reason for holding more than one job. These percentages of respondents gave the following reasons: to meet expenses or pay off debt, 27.8%; to earn extra money, 35.4%; to…

This book consists of the personal narratives of 14 women who discussed their experiences as construction workers in interviews that were conducted between November 1991 and April 1994. The information provided by the women is organized thematically, beginning with their decision to enter the construction industry. Special attention is paid to the…

The research implications of the concepts of working knowledge and work-based learning were examined. A research agenda for work-based learning arising from the analysis of "working knowledge" was presented. The agenda listed questions pertaining to the following areas: (1) the conditions bringing about work-based learning; (2) the…

Some new work is good work. Quality is ultimately defined by the individual. However, these perceptions are inevitably colored by the circumstances in which people find themselves, by the time, place, and wide range of motivations for having to do a particular job in the first place. One person's quality may be another's purgatory and vice versa.…

The relationship between employee ownership, motivation, and productivity was explored. The main data collection activities were as follows: (1) a literature review; (2) interviews with management and employees from 10 selected companies across the United Kingdom; (3) surveys of ICOM (the federation of worker cooperatives) member companies and…

Worklife has accumulated information about what employees want in career development support. Education starts by illustrating that career development is about developing the current job and seeking the next. Employees eagerly take responsibility for their career management, but feel they need considerable employer support, especially regarding…

U.S. workers' views on discrimination and race on the job were examined in a telephone survey of 1,470 adults across the 48 contiguous United States that yielded 1,005 complete interviews. White workers were far more likely than workers of other races to believe that everyone is treated fairly at work. Race was a more powerful indicator of opinion…

Retailing is the largest industry in the United States, employing roughly 18 percent of the total labor force. However, high turnover resulting from low wages in entry-level positions and the perceptions of retail workers that job security is far from certain and that advancement potential is limited have resulted in low levels of employee…

Education and training in the workplace are quickly becoming survival tools for most organizations because their operating environments change constantly. Traditionally, many employers have looked externally to employ individuals with specific skills who can adapt to changing products and processes. Upgrading the skills of present employees was…

This document contains four symposium papers on work force issues facing human resource development (HRD). "Contributing Factors to the Success of Women and People of Color in Leadership Roles: A Message to HRD Professionals" (Jean R. McFarland, Gary Leske, Caroline S. V. Turner) reports the results of a survey in which nonwhite males,…

Previous research has shown that the majority of the characteristics of vocational education and training (VET) learners in Australia typically lie in the quadrant of "dependent" and "non-verbal," and preferred to learn from hands-on direct experience rather than through reading or listening. Workplace educational delivery…