A survey of 177 employers of Wyoming vocational education graduates sought to identify skills and competencies the graduates needed. A random sample of 525 businesses both Wyoming-based and foreign (home-based outside of Wyoming) were mailed surveys; 267 survey forms were returned, but only 177 provided data for analysis. Findings indicated that…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…

It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…

Crisis management is an all-too-frequent element of being a day care director. This guide is intended to help day care administrators not only to survive such events but to cope in ways that have been proven to be successful program enhancements. The guide is divided into five major sections covering the most important areas of director…

This publication contains worker task lists and supplementary information for five occupations in the business cluster: (1) microcomputer network technology; (2) customer service representative; (3) computer network administrator; (4) computer information systems; and (5) business manager. The task lists were generated through the DACUM…

A study was conducted to provide vocational educators with resources regarding implementation of Total Quality Management (TQM). Data were gathered through development of a bibliography of resources; a survey of all Oklahoma vocational-technical schools regarding specific industries in their area using TQM components (10 responses); and site…

The first of two follow-up studies, involving 53 infant teachers in England and Wales, was conducted to monitor changes in the workloads of teachers as the national curriculum and assessment were brought in following ministerial promises to reduce the burdens imposed on teachers by the implementation of the national curriculum. Data were collected…

The Workplace Project (WPP) at Alpena Community College, in Michigan, uses a range of assessment instruments to measure learner performance in workplace classes. The Test of Adult Basic Education is administered at the beginning of the course to establish a baseline standardized test score, and again at the end of course to measure gains. Also,…

This programmed text for self-study provides information on conflict resolution in the workplace. Part of a series of such texts, the book presents examples of familiar situations involving work-related conflicts. The text then discusses two possible answers and explains why one or the other is appropriate for conflict resolution. Through such…

A survey of 13,582 employees of 261 employers was conducted in Iowa to determine if women are underemployed (i.e., not employed in positions or at pay levels commensurate with their education, previous work experience and aspirations) and underutilized (i.e., not employed in certain types and levels of positions to the same extent as their…

This PLACE Sourcebook on the World of Work provides clients in employment counseling with information about occupations, the norms of the labor market, and sources that clients can consult to find additional information on the part of PLACE related to doing well on the job. For each employment-related topic in the corresponding Workbook (CE 031…

A survey of employers in Delaware, New Jersey, and eastern Pennsylvania provided (1) information on organizational characteristics, employers' perception of the relative importance of nine previously identified successful transition skills, and their perception of the deficiency of these skills in today's employed youth; and (2) a model procedure…

Diverse opinions are held by workers, union officials, and labor researchers about the importance of the quality of working life to workers. Major issues in this debate focus on the following questions: (1) Is there a workers' movement to improve the quality of working life? (2) Do workers seek meaning and self-fulfillment in their jobs? (3) Can…

To obtain quantifiable employment information and identify training weaknesses of former vocational technical students, a comprehensive follow-up questionnaire was developed and validated. The new questionnaire, after review and revision, was field tested, using twenty-five randomly selected former students (placed in occupations related to their…

A survey of 1,041 wage employees and 589 salaried employees at the Sealed Power Corporation was conducted by Muskegon Community College to determine: (1) worker familiarity with the college; (2) worker preference concerning time and location of courses; (3) preferred topics and subject areas for courses of study; and (4) worker familiarity with…