This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

The purpose of this quantitative correlational associative study was to determine if and to what extent there was a relationship between the transformational leadership behaviors of CIOs, as perceived by IT employees, and a successful ERP system implementation in higher education in the United States. This study used the Multi-factor Leadership…

There are two parts to this paper. In the first part, the paper takes a preliminary look at an emerging dominant literacy, IT literacy, and its potential impact on some members of relevant communities. Drawing on the perception of literacy as social practice, the paper locates organisational processes within institutions as belonging to a specific…

Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of…

Digital skills are now essential, not only in information and communications technology (ICT) jobs, but for employees across all sectors. The aim of this article is to detail how employees' digital skills can be fostered through a Massive Open Online Course (MOOC), how such an offer is used and what the effects of such a measure are. Using an…

The present paper describes a quasi-experimental research presenting a workplace training program aimed at helping managers to be more supportive of their employees' autonomy. Drawing on self-determination theory, we built a pre/post questionnaire design measuring perceived autonomy support, need satisfaction, need frustration, autonomous…

Background/purpose: The study aimed to investigate relationships between preservice teachers' teacher readiness level, attitudes towards the teaching profession, and organizational attraction perceptions. Materials/methods: Relational survey method, one of the quantitative research methods, was employed in the study. The sample of the study…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

The purpose of this quantitative comparative study was to examine differences in five components of technostress across three employee groups (Faculty, Administrators, and Staff) in U.S. higher education. Jena and Mahanti's technostress-demographic model provided the theoretical framework for this study. The five components of technostress…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

The purpose of this study was to describe the relationship between Arkansas County Extension County staff morale and their perceived relationship county staff had with their County Staff Chair. The University of Arkansas Cooperative Extension Service (UAEX) can utilize the results from this research to identify individuals who have the capacity to…

The study reported in this article examines the relationship between management leadership and employee job satisfaction. Based on 30 participants, self-report survey questionnaires are used for data collection. Results show that a significant, moderate, and positive correlation ([rho] = 0.73, p = 0.000) exists between employees' ratings of their…

Vietnam currently faces a social skills deficit among college graduates. This lack of sufficient social skills significantly affects Vietnam's economy where it is one of the main factors that drives higher unemployment in Vietnam. Research has shown that although social skills have been increasingly perceived by employers as one of the most…

Youth with disabilities benefit from being included in extracurricular activities. However, often youth with a disability do not participate in extracurricular activities. The purpose of this basic, qualitative study was to explore the experiences of Extension Youth Development Professionals (YDPs) as they serve youth with disabilities in their…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…