According to the World Tourism Organization, there were 935 million international tourists in 2010. International tourists collectively spent $852 billion on tourism products in 2009 (World Tourism Organization, 2011). A tourist's awareness, selection, and choice of tourism products are extremely dependent on the information used by the tourist…

Air travel is expected to grow by a factor of 2 to 3 times by 2025 and people working in the aviation system, including airport personnel, pilots, and air traffic controllers, must be able to safely and efficiently operate in this arena ("NextGen"). In response to the personnel training and education requirements concomitant with "NextGen,"…

This research explores how chief cabin crew members of major airlines made their decisions on-the-spot when they had unexpected problems. This research also presents some insights that may improve personnel training programs for future stewardesses and stewards based on the investigation of their decision-making styles. The theoretical framework…

Purpose: This study aims to find out the means used for individual, group and organizational learning at work at one air navigation service provider after the initial training period. The study also aims to find out what practices need to be improved to enhance learning at work. Design/methodology/approach: The data for the study were collected…

Aims: To assess if Scottish drug users, their family and friends could be trained in critical incident management and the safe and effective administration of naloxone. The project also sought to monitor whether drug users can manage their own personal take-home naloxone (THN) supply and use it appropriately in an emergency opiate overdose…

The Lancaster Language Testing Research Group was commissioned in 2006 by the European Organisation for the Safety of Air Navigation (Eurocontrol) to conduct a validation study of the development of a test called ELPAC (English Language Proficiency for Aeronautical Communication), intended to assess the language proficiency of air traffic…

Schools located near to airports are exposed to high levels of noise which can cause cognitive, health, and hearing problems. Therefore, this study sought to explore whether this noise may cause auditory language processing (ALP) problems in primary school learners. Sixty-one children attending schools exposed to high levels of noise were matched…

The introduction of the glass cockpit, as well as a whole new generation of high performance general aviation aircraft, highlights the need for a comprehensive overhaul of the traditional approach to training pilots. Collegiate aviation institutions that are interested in upgrading their training aircraft fleets will need to design new curricula…

A review of "The September 11th Education Program: A National Interdisciplinary Curriculum" reveals a sensitive and well-created program for the 5-12 social studies teacher to use in teaching about the challenging subject of 9/11. This program provides an opportunity for teachers to find a balance among understanding, critical analysis,…

The vigilance reinforcement hypothesis (VRH) asserts that errors in signal detection tasks are partially explained by operant reinforcement and extinction processes. VRH predictions were tested with a computerized baggage screening task. Our experiment evaluated the effects of signal schedule (extinction vs. variable interval 6 min) and visual…

The successful detection of a target in a radiological search can reduce the detectability of a second target, a phenomenon termed "satisfaction of search" (SOS). Given the potential consequences, here we investigate the generality of SOS with the goal of simultaneously informing radiology, cognitive psychology, and nonmedical searches such as…

This study examined problematic communication in pilot-air traffic controller (ATC) interaction. More than 15 hours of pilot-ATC dialogue were collected by monitoring control tower frequencies at 15 U.S. airports. The transcribed data yielded a total of 34 ATCs, 270 pilots, and 1,799 turns of talk. Analyses revealed that (a) communication…

As colleges and universities rely more heavily on software as a service (SaaS), they're putting more critical data in the cloud. What are the security issues, and how are cloud providers responding? "Campus Technology" ("CT") went to three higher ed SaaS vendors--Google, IBM, and TopSchool--and asked them to share their thoughts about the state of…

While in-flight psychiatric emergencies occur at a lower rate than other medical emergencies (Matsumoto & Goebert, 2001), they tend to cause a higher degree of disruption for passengers (Gordan, Kingham, & Goodwin, 2004). However, flight attendants often receive training that is too basic, minimal, and insufficient to effectively manage…

In this article, the author discusses the importance of continuing study of the events surrounding 9/11. She also provides ideas on how the 9/11 Education Trust's curriculum can be implemented in a variety of classroom settings.