This study attempts to understand the perception of a specific group of stakeholders, front-line staff, by their response to the communication received during an enterprise resource system (ERP) implementation process. This study also aims to identify how communications contributed to resistance or acceptance of the enterprise system once the ERP…

The COVID-19 crisis presented unique challenges for senior student affairs officers (SSAOs). Through interviews with a diverse group of 23 SSAOs, this study investigated SSAOs perceptions of this crisis as different from other crises. SSAOs identified several characteristics that made this crisis unique: no playbook to use as a guide, the…

This article provides an overview of shifting perspectives, models, research trends, and contemporary ideas around supervision in student affairs workplaces.

This article explores how changing generational demographics of student affairs professionals influence varied perspectives on workplaces in the field. Accordingly, this article grapples with how generational perspectives show up in supervision and influence the student affairs professional pipeline.

Student affairs professionals help students who experience trauma. Repeated and prolonged traumatic exposure has significant adverse effects on other helping professionals; burnout is one consequence of trauma exposure. Burnout as a construct has not been quantitatively researched in the student affairs profession recently. This study provides a…

Workplace bullying is a chronic work stressor involving high human resource costs (Hurley et al., 2016). One inconsistent finding in the literature is the relationship of victim's gender to the personal experiencing of workplace bullying and workplace bullying behaviors (Nielsen & Einarsen, 2018). Workplace bullying behavior persists across…

Informed by Kolb's experiential learning theory and Baxter Magolda's holistic theory of student development, this qualitative study explores the experiences of graduate students in a supervised internship. From an analysis of written assignments completed during the internship experience, our findings reveal abundant meaning-making opportunities…

Through examining nine Accessibility Advisors' (AAs) stories of becoming professionals in their field, this study provides an important entry point into understanding the individuals whose work is central to supporting students with disabilities within Canadian research-intensive post-secondary institutions. AAs function as Third Space…

At the time of his death, Dr. Adam Peck served as Assistant Vice President for Student Affairs at Illinois State University. During his 25 years in student affairs, he served in a variety of other roles, including assistant vice president and dean of students at Stephen F. Austin State University and director of student life at Saint Louis…

Mid-level administrators occupy a complex position within higher education institutions, a role defined by "middleness" (Gleeson & Shain, 1999, p. 488), which characterizes their place in institutional hierarchies between superiors and subordinates. Mid-level administrators often feel isolated since they cannot be seen as having…

For a very long time, Chicanas have experienced longstanding marginalization and oppression in higher education. They have been subjected, degraded and their voice silenced due to long-standing discrimination and oppression. Thus, the number of Chicanas in leadership roles in higher education is dismal. The purpose of this qualitative study was to…

This phenomenological study aimed to better understand how new student affairs professionals perceived their sense of self-efficacy and how it impacted their career satisfaction, especially during the COVID-19 global pandemic. This study examined the lived experiences of new student affairs professionals. Data were collected through a series of…

This qualitative study examined the manifestation of work-related stressors that SAPros of Color who provide direct services and support to Students of Color working at a large, tier-one research institution experience. Additionally, this study explored participants' self-care behaviors and strategies used to cope and probed for potential…

The purpose of this study was to test a model for conceptualizing the socialization experiences of new professionals in student affairs, particularly in light of the high attrition rates commonly documented in the literature. Whereas past research has examined individuals as the locus of socialization, this study analyzed organizations as the…

A great deal of research has established training student affairs and higher education (SAHE) professionals in helping skills is important to assist undergraduate students in college and university programs with mental health needs. The COVID-19 global pandemic placed SAHE professionals in a unique position to support college students as students…