This article emphasizes the extent to which conceptions of authenticity are forged through social interaction and socially mediated identities and how, in turn, authentic leadership involves the transformation of the organizational, social or cultural order in which leadership is situated. The overarching context for this exploration of authentic…

It is widely acknowledged that innovation will be necessary to dramatically improve public services in America. But innovation in the public sector doesn't happen in a vacuum; innovation happens at the nexus of policy, research, capital, and practice. This project looks at one case study--education--by analyzing some of the key aspects of an…

As the largest public sector institution in the United Kingdom, education is a key site for studying the context of "choice" and changes in the identities of professional workers in contemporary society. Recruitment and retention problems in education have led to the creation of new routes into teaching to attract career changers from…

Current workforce reform, known as Remodelling the School Workforce, is part of an enduring policy process where there have been tensions between public and private sector structures and cultures. I show that the New Right and New Labour governments who have built and configured site based performance management over the past quarter of a century…

The authors welcome and appreciate the comments of Eric Grodsky and Sigal Alon on their article "Shadow Education, American Style: Test Preparation, the SAT and College Enrollment." In their comments, Grodsky takes issue with several important theoretical and methodological aspects of their article and Alon highlights key processes…

Growing private-sector participation in basic education service delivery in many developing countries has led to calls for greater partnership arrangements with the public sector to improve access for poor and disadvantaged groups. In Ghana there is some interest in forging closer public-private partnerships to improve access for children who have…

Simply put, a cost analysis studies how you spend your money. Activity based costing models associate costs with services and cost benefit analysis weighs whether or not the costs expended were worth the money given the efforts involved and the results achieved. This study seeks to understand the financial choices and information seeking behaviors…

In this article, the author reviews Train to Gain's service and exposes a number of myths about the programme. Since its initial national roll out in September 2006 people have seen encouraging take up, with more than 53,000 employers and 230,000 learners benefiting from Train to Gain. A key element of Train to Gain is the skills brokerage…

The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as…

An overview is presented of forces that have shaped how public and private funders approach evaluation, including the challenges that funders, and particularly foundations, face in effectively using evaluation within an organizational learning framework. Even with internal organizational challenges to learning, foundations are increasingly…

What kind of workplace has the so-called "new economy" created? What problems are Canadian workers experiencing? How effective are Canada's lifelong learning policies that focus on high skills development for global competitiveness? These questions were explored as part of a three year research program. During the 2003-2004 academic…

As public and private funders have focused on evaluating the effectiveness of workforce development programs, a myriad of data collection systems and reporting processes have taken shape. Navigating these systems takes significant time and energy and often saps frontline providers' capacity to use data internally for program improvement.…

Buchmann, Condron and Roscigno argue in their article, "Shadow Education, American Style: Test Preparation, the SAT and College Enrollment," that the activities in which students engage to prepare for college entrance exams are forms of shadow education, a means by which more advantaged parents seek to pass their privileged status along…

Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…

In its 2007-13 strategic plan, Advancing Virginia: Access, Alignment, Investment, the State Council highlighted 12 strategic higher education initiatives that it believed were necessary to ensure Virginia's future. Key among these goals was improvement of the affordability of a college education in the Commonwealth. Recent events have reinforced…