This publication is part of the study materials for the distance education course, Adults Learning in the Workplace: Part A, in the Open Campus Program at Deakin University. The first part of the document examines the process of learning from experience within the context of on-the-job-training and learning in the workplace. The following topics…

ISO 9000 is one of a series of international standards providing guidelines and governing quality of products and services. The ISO 9000 certification demonstrates the capability of a supplier to control the processes that determine the acceptability of the product or service being supplied. This paper focuses on the training aspects of ISO 9000…

This document, which is part of a series of training materials explaining the benefits and use of performance-focused learning, examines the goal-based learning approach to education and training as a means of accelerating performance change. Each page of the document consists of a graphic and bulleted list of information pertaining to one of the…

This workbook explains the process of using the goal-based learning (GBL) approach to accelerating performance change to design an education or training program. The first half of the workbook, which focuses on the nature and benefits of GBL, discusses the following topics: shifting the focus of education; differences between lecture-based and…

Organizations that provide training to small- and mid-sized companies must take a broad look at companies' performance needs and offer a package of services that will address their performance problems. Providers must also help the company to see the connection between investments in human capital and increased productivity. Organizational…

Civilian educators have long argued that the U.S. armed forces must be maintained as a reflection of society and that civilian education institutions must share responsibility in educating servicemembers. Political changes and technological advances have made education a strategic issue in structuring military forces for the third millennium. In…

Technological, social, legal, economic, educational and political advances have greatly affected the management of staff who have had to adapt to such developments as networking, the independence of educational institutions, income generation, compulsory competitive tendering, quality management and user consultation. This book is a guide to staff…

This report describes training programs for paraprofessionals to accommodate the rapid growth of special education services in rural Kansas. Developed and implemented by state and local education agencies, the programs are based on the performance competencies established for paraprofessionals, and certification is enforced through the State…

This study investigated the kinds of training conducted in Japanese companies and the degree to which instructional systems design (ISD) is implemented. A random sample of 12 Japanese companies in the banking, automobile manufacturing, electrical machinery, wholesale stores, insurance and securities, and transportation industries were surveyed; a…

This module is part of a training program for foster parents and foster care workers offered at Colorado State University. The module's learning objectives include: (1) identifying the needs of those involved in the foster care process; (2) examining the decisions involved in placing a child in foster care; (3) focusing on the family in which the…

This paper reports on a training program that was developed and implemented to increase awareness of training needs in the area of assistive technology. A survey was developed and distributed to Local Assistive Technology Specialists (LATS), parents, administrators, teachers, paraprofessionals, preservice teachers, and service providers throughout…

The 1989-90 activities of New York City Public Schools' Special Education Training and Resource Center (SETRC), supported by the New York State Education Department, are reviewed and evaluated. The resource center program was designed to provide training to regular, special, and occupational education personnel; parents; and support services staff…

Based on discussions with librarians, library personnel managers, and instructors involved in junior college library technician programs in eight cities, this report of a September 1980 study tour describes the training of library technicians in the United States. Sections cover aims of the study tour; planning the tour; the organization of…

This workshop attended by 21 participants from 13 countries was designed to promote the use of computerized information and documentation services in the eastern and southern African subregion, and increase the exchange of experiences of the personnel involved in the field. The full text is provided for the following papers presented at the…

This study aimed at finding the optimal condition of written instruction and online practice for learning a new computer application. Subjects were 44 undergraduate and graduate students and university staff members. Those in the experimental group learned commands for an electronic spreadsheet by reading user-manual descriptions and working…