Higher education institutions adopt conversational agents, or chatbots, to perform and automate certain business functions. While chatbots exist to support Enrollment Services, Financial Aid, and other departments within an institution, Institutional Research lacks options. Institutional Research supports higher education institutions by providing…

Policy discussions related to higher education in sub-Saharan Africa often include concerns related to quality. Rather than being an abstract characteristic, quality of higher education is the result of a series of actions and practices, and yet there is limited research on the practices associated with quality in higher education in Africa. This…

Elite schools in the UK are bound to the history of British colonialism. This paper examines the material ties between these schools and the transatlantic slave trade. We combine multiple sources to examine which schools and their alumni accrued substantial economic capital derived from the enslavement of Black people. We find two principal…

Developing an institution's research culture is a challenge that is especially pressing given its prioritisation in the context of contemporary university performance. This paper discusses how academic development teams working with researchers can build meaningful institutional research culture through conceiving of researcher cohorts as members…

Given pressing enrollment, retention and completion issues at community colleges, the use of data analytic tools has gained more relevance for practitioners and scholars. Among these tools is machine learning, but its use is relatively new to community colleges and institutional research practice. This exploratory qualitative study examined a…

This study examined the perceptions of institutional research practitioners in advancing racial and ethnic equity, including understanding if institutional researchers view themselves as change agents and whether institutional researchers feel equipped or have the capacity to advance racial and ethnic equity at their institution. Further, this…

Purpose: This paper aims to find the incidence of university sustainability, as sustainability practices, in university performance at private universities. Design/methodology/approach: Quantitative research using structural equation modelling. Data collection and analysis followed sustainability and performance scales from previous research. The…

Institutional researchers use skills from their diverse backgrounds to collect, analyze and report data about their institutions to stakeholders representing various interests and levels of data literacy. However, there is little research into how these professionals process data and none into what aspects are important to institutional…

This paper analyses Sol Plaatje University's (SPU) progress on increased research activities. The paper employs bibliometric analysis review method to demonstrate the university's transition from being a predominantly teaching-focused to a more research-oriented institution. A novel, data-driven methodology is also adopted in this paper, to…

The considerable institutional distance between home and host countries of most international branch campuses (IBCs) necessitates that they address the managerial challenge of balancing global integration and local responsiveness. Previous studies have investigated IBCs' strategies for addressing this challenge as well as the macro- or micro-level…

The primary goal of this study was to evaluate the literature on the function of higher education and extract significant insights using the VosViewer and Citespaces tools. The findings reveal that higher education is a substantial worry for scientists, particularly in 2015-2019. Furthermore, research indicates a significant body of knowledge on…

In this study, the effects of academic inbreeding on individual and institutional research productivity are examined to understand its impact as a recruitment policy. Over the past decade, in particular, there has been growing awareness of the problems posed by inbreeding in higher education. This study aims to expand on this awareness through an…

Purpose: This research aimed to examine the impact of input, process, output, productivity and outcome variables on university research performance and the indicators that represent them in order to improve academic quality and contribute to government policy. Design/methodology/approach: The quantitative approach was used through a survey method…

While the Two or More Races category has been the de facto mechanism to count multiracial college students since 2010, little research has critically examined how this category has been used in institutional research contexts. Extending previous scholarship on monoracism in higher education, we define "quantitative monoracism" as the…

Secondary social studies education in Missouri has played a crucial role in shaping students' cultural awareness, values, social identities, and civic engagement. Missouri's public high schools have been vital in preserving and disseminating culture, holding significance for a democratic society. This study surveys the historical development of…