The second edition of this best-selling resource provides new and updated content influenced by the feedback of over 250 school administrators. "Managing Difficult, Frustrating, and Hostile Conversations" uncovers safe and effective strategies for dispelling common sensitive situations such as handling legitimate complaints, controlling those…

The purpose of this study is to discover and classify some of the problems that inner-city high school pupils who are classified as truants may be facing which may have a bearing on why they are motivated to absent themselves from school or the classroom. (Author)

Results of analyses of 15 teacher and pupil process measure variables suggest that deterioration is noticeable in teachers' interactions, with problem children receiving more negative affect and less sustaining feedback from their teachers over a four month observation period. (Author/GC)

People involved in prolonged, intensive interaction with others in an emotionally charged atmosphere may be susceptible to burnout and experience emotional exhaustion, negative attitudes toward clients, and the loss of a sense of accomplishment. Research on teacher burnout is reviewed and areas needing further research are defined. (PP)

Tested whether the aged status in America results in distrust and despair with the social order (anomia). A multivariate regression analysis utilizing data on 354 men aged 40 and older showed no relationship between age or other indicators of life chances or anomia, net of education and/or verbal intelligence. (Author/RC)

If society is to continue to progress and address problems of health, hunger, productivity, and economic opportunity, the biases against science and technology must be confronted. The financial support of medical research, it is suggested, must come from the private sector as well as the government. (MLW)

Describes a short-term group counseling approach to use with physically disabled clients that combines assertion-training with attitude clarification and information approaches. Discusses rationale for the program and describes the coping skills group model. Details purposes and activities for each of 10 sessions. (RC)

Describes an educational program providing structured intergenerational dialogs facilitated by visiting older volunteers for 10- to 11-year-old students. Program evaluation data indicated educational experience resulted in an increase in level awareness of aging issues and of older persons. (Author/RC)

Describes the methods and findings of a study of the improvements in remedial writing students' writing ability on their attitudes toward their writing ability, instructors, and classes. Relates positive changes in self-confidence and attitudes toward teachers, ability, and classes, but increasingly negative attitudes toward grading. (WL)

Focuses on the efforts of Northern Kentucky University to improve the academic skills of a visually handicapped student and simultaneously discover which deficiencies were handicap and which were academic; discover course requirements impeding student development and alternative methods of instruction; provide a self-evaluation method; and…

Reports on a study that indicated the development of unhealthy attitudes toward writing in students who received negative feedback. (RL)

This vignette from the author's book, "The Reform of the Asylum: Between Conscience and Convenience in Progressive America," provides historical evidence of resistance to community placement of the mentally disabled. Resistance is due to the social convenience of custodial care and the self-interest of institutions and their employees.…

Research literature dealing with physicians' attitudes toward alcoholism, reasons for their feelings, and attempts to change them through teaching is reviewed. It is suggested that, due to the limited time in the medical school curriculum, emphasis should be on physician attitudes. A Yale-VA Medical Center course on alcoholism is described.…

Illustrates how Mexico and the United States represent two versions of Western civilization that are profoundly different from one another. Concludes that the United States has always ignored minorities in foreign and domestic policy. Suggests that, to conquer its enemies, the United States must first conquer its historical attitude toward…