Discusses emerging organizational structures of academic libraries and identifies core competencies for academic reference librarians, including a flexible attitude and approach toward technology, a high tolerance for rapid technological change, creativity, curiosity, communication skills, public relations savvy, and the ability to relate…

Considers the beliefs, attitudes, and values of reference librarians. Highlights include the idea of personal assistance to someone who needs information; users' perceptions and use of information; librarianship as a profession; equitable access to information; users' information needs and goals; and nonverbal communication. (LRW)

This article presents the staff perspective on the advantages of collaboration between a library cooperative in Southeast Florida and one of its member libraries. Collaborative relationships between library cooperatives and member libraries exist primarily to benefit library patrons and community users. Important relationships between cooperatives…

This paper presents the findings of a research project about Australian TAFE librarians' information literacy practices. The project addressed two research questions: What are the practices that TAFE librarians use to teach and foster information literacy? What changes have occurred since the last TAFE information literacy survey in 2001? During…

This qualitative study examined the perceptions that university library faculty members hold regarding the role of the department head in promoting faculty growth and development. Four faculty members at the University of Nebraska-Lincoln were interviewed. Axial coding of the individuals' perceptions revealed six categories of perceived roles for…

This paper discusses the results of a project designed to gather data that the Library Media Coordinators of DeKalb County (Georgia) Schools can use to evaluate several aspects of online searching in the county's secondary schools. The project, involving responses from library media specialists (LMSs) from 24 DeKalb secondary schools (5 junior…

This study was designed to discover what the sources of stress are for a reference librarian working in a public library; other objectives included finding out how reference librarians manage stress and identifying their sources of job satisfaction. The study looked at many possible stress factors indicated in the literature review, such as the…

This research examines change agents' and opinion leaders' perceptions of CD-ROMs, online databases, and print sources in the academic library environment. The change agents and opinion leaders are librarians who advocate and influence the purchase decisions regarding computerized information systems. From a survey of librarians' perceived…

Research has shown that principal support is a key factor in the implementation of effective school library or information literacy programs in schools. An international study of the principal's role in developing and supporting information literacy programs was conducted in Australia, Canada, Finland, France, Japan, Scotland, and South Korea.…

Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide survey of government documents reference service in Canada, This book examines the broad philosophical implications…

This paper reports the results of an international study of the principal's role in developing and supporting information literacy programs in Australia, Canada, Finland, France, Japan, Scotland, and South Korea. Principals and librarians in all countries except South Korea differed significantly on the amount of time they perceived the principal…

Arguing that physician/patient and librarian/user communications are similar, this article compares medical and reference interviews, focusing on physician or librarian attitudes and behaviors as it presents a series of verbal communication issues and outcomes. Offers suggestions to avoid communication problems at the reference desk, improving…

The Public Library Association's 1995 survey reported that while public librarians overwhelmingly support intellectual freedom, not all of them are absolutists. Librarians do take community censorship requests seriously and engage in practical self-censorship. Other topics include censorship demographics, the role of the library board, and…

Reports results of a study which gathered exploratory data about reference services to library school students via a questionnaire sent to librarians, faculty, and students. Possible contradictions between the daily reality of reference work and the idealism of reference codes of ethics which demand equal service for all patrons are considered.…

Discussion of professional ethics for school library media specialists highlights issues involving copyright. Ethics and the school curriculum is discussed, the librarian's code of ethics is reviewed, educating teachers as well as students about copyright law is suggested, and resources dealing with copyright issues are listed. (18 references)…