Describes seminars developed at McGill University library to teach faculty, students, and staff about the Internet. Topics discussed include growth in use of the Internet and other developments that have placed new demands on libraries; course design and objectives; the need for hands-on training; and funding needs for training. (19 references)…

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…

This case study examines the implications of the installation and expansion of a CD-ROM local area network (LAN) in the Hofstra University library based on a survey of users' perceptions. Topics discussed include perceived strength of the periodicals collection; training issues; economic factors; physical space; and reference personnel. (eight…

Describes the impact of the Illinois State Library's Interlibrary Cooperation Project on school libraries. Interlibrary loan benefits for both students and teachers are discussed; reference backup and consulting services are described; and other advantages, including continuing education opportunities and access to audiovisual materials, are…

Examines Web sites that are popular among college students to help understand what they expect of library research and online systems. Highlights include entertainment sites, including chat rooms and games; shopping; current topics; services; and library issues, including providing access and help, collection development, and organizing Web…

Presents an administrative overview on planning needed to implement information technology-based reference and instructional services in academic libraries. Discusses staffing; troubleshooting; fund raising and budget development; consortia and digital resources; and the need for continuing education. (LRW)

Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…

As information literacy becomes vital to functioning effectively in today's world, the public library has a responsibility in ensuring that the specific information and reference needs of children are adequately addressed. Children as reference clients require skilled and considered assistance to locate information relevant to both their perceived…

The Michigan Community Health Electronic Library (MCHEL) serves the public health and other community health workers in Michigan. It is committed to desktop delivery of the best health information to its primary clientele, with as much as possible in digital full-text form. It collaborates with other libraries in the state to make this possible.…

This paper presents guidelines for establishing a QuestionPoint collaborative virtual reference partnership between academic libraries in Australia/New Zealand and the US. These guidelines reflect the practices of the state-of-the-art collaborative QuestionPoint partnership, "AskASERL" as well as the unofficial standards and guidelines…

This paper outlines the use of computer resources to conduct a literature search. While the phrase "computer archives" can refer to all computerized materials, for this discussion it is limited to textual information available online. Both commercial online services and organizations on the Internet offer files to search and download. In addition,…

This annual collection contains 16 papers about the use of Macintosh computers in libraries which include: "New Horizons in Library Training: Using HyperCard for Computer-Based Staff Training" (Pauline S. Bayne and Joe C. Rader); "Get a Closet!" (Ron Berntson); "Current Periodicals: Subject Access the Mac Way"…

As an introduction to the use of the DIALOG online retrieval service, this guide presents material that was developed during a fellowship at Carlos III University, School of Library Science and Documentation, Madrid (Spain) and that is based on a course on the same subject taught in English at Texas Women's University. Although the use of DIALOG…

This report describes a course in Church Librarianship (LIB 220) that is offered by Northland Pioneer College's (NPC) Department of Library/Media Technology Program. The college has been able to promote unity in an area which is culturally and religiously diverse by offering a 3-credit course that provides an introduction to church librarianship.…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…