This information analysis discusses the changing role of the principal in light of the growth of standards-based accountability during the decade of the 1990s and into the 21st century. The paper begins with an overview of the expectations of school leaders and the changes in school leadership. This is followed by definitions of school leadership…

This report provides education leaders and policymakers with a lens to examine model professional development in education and the private sector. The purpose of this study was to increase understanding of how organizations support or fail to support a work culture that values ongoing education, and to better understand what comprises the…

Presents a model of the organization of the admissions procedures in the School of Allied Health Sciences at the University of Texas Health Science Center in Dallas. The purposes of the committee and its working relationship with the programs of the school, the administration, and registrar's office are outlined. (Author/HD)

Presents an overview of recent approaches to management and examines the ethical implications of using these approaches. Applies elements of these innovative systems to three cases that are both managerially and ethically complex. Claims that new processes must be developed to address ethical issues as part of all management decisions. (RJM)

Argues that the writing program administrator's role of developing and maintaining a program that embodies and tests theoretical principles is a scholarly activity and should be recognized as such. Claims that the traditional disciplinary view restricting scholarship to written publication must be broadened. (RS)

Total quality management (TQM) has become a U.S. social movement. This commentary analyzes the writings of W. Edwards Deming, Joseph Juran, and Kaoru Ishikawa to assess TQM's coherence, distinctiveness, and likely perseverance. Rhetoric is winning over substance, unrelated interventions are being herded under the TQM banner, and research is not…

Moral choice for educational administrators involves using conventional democratic principles as well as postconventional actions grounded in principles valued by administrators that are not covered by conventional morality. Presents two case studies involving the application of democratic principles and the formation of independent judgment in…

Implications of new market realities for social work practice are examined, including changing fields, increased credentialing and third part reimbursement, and cost-containment measures. It is suggested that social work educators can prepare students better by supplementing existing course content with material that reflects shifting conditions…

Describes the Oregon State University library's experience with Total Quality Management (TQM) from initial training and development of two teams to its use as an impartial problem-solving tool which anyone can use. Staff concerns and fears about TQM are discussed, and benefits are explained. (Contains five references.) (EAM)

Outlines the problem-solving team training process used at Harvard University (Massachusetts), including the size and formation of teams, roles, and time commitment. Components of the process are explained, including introduction to Total Quality Management (TQM), customer satisfaction, meeting management, Parker Team Player Survey, interactive…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

This excerpt from "Managing the Facilities Portfolio: A Practical Approach to Institutional Renewal and Deferred Maintenance" offers higher education business officers a conceptual framework comprising four steps: (1) establish baseline; (2) estimate needs; (3) compare model alternatives; and (4) report to management. (DB)

Discusses student support systems in distance education based on experiences at the Open University (United Kingdom). Topics addressed include distance education versus traditional education; changes in the learning process; management theory; student support as a service industry; course production; resource allocation; and decision-making…

The purposes of large-scale assessment and classroom assessment are often seen as distinct: Large-scale assessments, including school district, state, and national assessments, are directed at the formative and summative assessments of educational programs, while classroom assessments are focused primarily on the educational status or progress of…

New academic chairs and deans can assume their new challenges with less frustration if they understand the essential elements for developing a culture of proactive change. One key concept is transformational leadership, in which leaders employ idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration…