Upward mobility programs in the service sector for low-skilled, economically disadvantaged, and dislocated or displaced workers promote employment security, career development, and productivity. Two basic types of upward mobility programs are basic and job-specific skills training. Although 60-80 percent of all employer-sponsored formal training…

This book addresses the need for change in the ways businesses are conducted in order to respond to increased global competition and describes the forms change has taken in many businesses. The first part of the book introduces the need for change and describes some change strategies that businesses have adopted. Part II considers the alternative…

The tremendous growth in the number of women in the labor force has dramatically changed the world of work. Traditional human resources policies were not designed for this new workforce. Federal regulations prohibit federal workers from using any of their sick leave to care for a child or a parent. To learn about nonfederal work/family efforts,…

The collective bargaining agreement between Lake Superior State University (Michigan) and the Lake Superior State University Faculty Association, an affiliate of the National Education Association, covering the period September 1, 1988 to August 31, 1991 is presented. The agreement covers the following items: definitions; recognition; association…

The collective bargaining agreement between the Elgin Community College Faculty Association and the Board of Trustees of Community College District Number 509 is presented. This contract, covering the period from January 1, 1988 through December 31, 1990, deals with the following topics: bargaining agent recognition and bargaining unit;…

This guide and reference book is designed to help those involved or training to be involved in employee relations in the hotel and catering industry. Chapter 1 attempts to define employee relations. Chapter 2 describes the institutions and parties involved in employee relations in the hotel and catering industry. The focus of chapter 3 is on…

This guide provides Economic Dislocation and Worker Adjustment Assistance Act practitioners with information about effective strategies to serve dislocated workers under a variety of local conditions. Chapter 1 describes responsive services and explains the study methods by which examples were selected for this guide and the data collection…

A study of English-as-a-Second-Language (ESL) education in the United States is summarized. Focus is on special challenges in providing ESL education and promising ways in which providers are meeting those challenges. An introductory section describes the context of current ESL instruction, including the nature of the learners' needs and…

This module on staff retention is intended to show the direct link between problems in staff recruitment and retention and level of job satisfaction in hospitality settings. The material is presented in a self-instructional format in four sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…

Following a summary of the discussions of an intensive training course on education, employment, and work conducted in Botswana, this document contains the following 18 papers presented at the training course: "Education and Employment in Africa: An Overview" (Sanyal); "Diagnosis of the Employment Situation: Some Basic…

Following a discussion of the basic skills required for an adaptable work force and how employers and workplace literacy providers determine which employees require basic skills training, this paper reviews three literacy instruments that can be used in workplace basic skills programs. A basic skills profile is drawn based on a review of the…

A study focused on the relationships of (1) youth's perceptions of hiring and disciplinary standards, (2) their work supervisors' reports of those standards, and (3) selected antecedents and employment outcomes associated with employability development programs. Through questionnaires, data were collected at the beginning and end of the 1981-82…

The status of Latino admissions, enrollment, and retention in Illinois colleges and universities is summarized. Information is presented on the March 1979 Hispanic population 25 years old and over, by years of school completed, type of Hispanic, and age. Income data for 1978 are also provided. In addition, attention is directed to TRIO program…

The 49 papers in these two volumes were prepared to assist the Commission on Workforce Quality and Labor Market Efficiency in making recommendations for improving the U.S. work force. The papers summarize existing research and make recommendations on subjects reflecting seven Commission tasks: (1) examine the roles and effectiveness of privately…

This document contains the two modules (called respectively Working Citizen and Personal Resource Management) of the Introduction to Occupations course required of all occupational education sequences in New York State. The Working Citizen module begins with an overview describing goal; overall nature of the module and of the four major topics…