This conceptual paper explores the dynamic interplay between university career development and learning support services. A distinct focus on enhancing dispositional employability of both staff and the graduates they support is discussed. Integral to successful career preparedness, the essential attributes of dispositional employability include…

This qualitative narrative study aimed to explore the impact of the tutor-student relationship on students' perceptions of belonging in community colleges. This study employed a qualitative narrative approach to understand a distinct phenomenon: the influence of the student-tutor relationship on the sense of belonging among community college…

A reflexive thematic analysis was used to identify factors that enhance and inhibit employee engagement amongst professional staff working in shared services teams in an Australian regional university. With efficient and effective client service delivery expected of people working in a shared services structure, employee buy-in and the need for…

All public-funded Hong Kong universities have explicit practices to promote integrity and prevent students' academic dishonesty. Using the Behaviour Change Wheel as a conceptual framework, three common practices were analysed in the present study, namely, enforcement of policies to penalize dishonest acts, use of plagiarism detection software, and…

This study aimed to map the distribution of publications on student support services provision (SSSP) in higher educational institutions in sub-Saharan Africa (SSA) through a systematic literature review approach. To meet its objective, the study investigated the methodological approaches, stakeholder involvement and strategies as well as…

This study focuses on student resilience during the COVID-19 crisis, a key factor for students' progress, and future careers. It does so by introducing the job demands and resources (JDR) model, and the social exchange theory (SET), widely adopted in the management literature in the education field to better understand student experience…

The provision of multidimensional holistic support in mathematics for students transitioning from secondary school to university is identified as a challenge facing global education systems, including in South Africa. Ongoing attempts to select effective mathematics learning support reflect the enduring nature of a problem caused by a range of…

This report summarises the results of a discrete choice experiment (DCE) investigating how preferences for vocational education and training (VET) courses are influenced by various forms of student support offerings. Three forms of support were included in the DCE: (1) health and welfare support; (2) career counselling and job search support; and…

Enhanced Academic Support (EAS) is an intervention designed to improve academic achievement among children who receive support from the child welfare services (CWSs) in the home. We investigated the effects of EAS in a randomized controlled trial in Norway. In total, 82 families who received support from the CWS were included in the study (37 in…

Student support is a fundamental component of any open and distance learning (ODL) system to mitigate the intrinsic challenges of student isolation, high dropout rates, and low throughput. Research interest in student support is continually growing as a panacea for enhancing student success in ODL, but relatively little research has been carried…

The popularity of distance education, particularly since the start of the COVID-19 pandemic and subsequent national lockdowns, necessitates a rethink of how we understand and think about students, and particularly international students in this context. This study explores how the definition of international students is impacted by their…

Unlike university classrooms, academic support services provide students opportunities for enactive mastery of a skill with immediate feedback in a low-risk learning environment. Given that this environment likely alters affective states, this study tracked support-seekers' perception (n=107) of their anxiety and confidence before and after…

The purpose of the research is to examine the learning outcomes included in Science and Art Centers' summer school support and development course of thinking education workshop program according to Bloom's taxonomy. The research was designed as a qualitative study, utilizing the document analysis technique and benefiting from descriptive analysis.…

This study, using feminist trauma theory as the conceptual framework, addressed a gap in the literature about female university students' experiences with posttraumatic stress disorder (PTSD) related to the academic and social supports needed for college success and degree completion. Nearly 30% of college students will drop out during their 1st…

There is a persistent and growing global call to examine, challenge, and transform exclusionary structures and systems within mathematics education (Laursen & Austin, 2020; Reinholz et al., 2019; Thomas & Drake, 2016; Wagner et al., 2020). An important component of this call examines students' mathematical identity. While a growing body of…