This paper concerns the increasing number of employee counseling programs and the critical issues underlying their credibility. The history and current services of an employee counseling program at Citibank are briefly reviewed. The critical issues for credibility include: (1) a program appropriate to the structure and needs of the organization;…

A project explored the manpower issue termed "burnout" and the impact of this phenomenon on mental health service programs. (In the framework of this study burnout is defined as that state of non-productivity, non-motivation, and indifference which interferes with a worker's delivering services effectively.) Existing literature does not clearly…

A study was conducted to determine the perceptions of staff members in the psychiatric treatment division of a residential mental health center regarding the internal communication situation among division employees. The study, which combined organizational communication and basic communication research perspectives, was based both on an…

Objective information concerning the impact of automation on educational and training requirements was obtained for 132 employees engaged in electron tube, computer, and steel manufacturing processes through management questionnaire responses, analysis of job functions, and employer interviews before and after the introduction of automation. The…

Faculty and staff at the College of Eastern Utah were surveyed in order to ascertain the level of job satisfaction of the college's personnel. Over 90% of the faculty completed a 94-item job satisfaction questionnaire which was based on Herzberg's Motivation-Hygiene theory of motivation. College staff completed a slightly modified form of the…

The research had four purposes: describe the concept of future orientation; develop measures of future constructs; determine the impact of background, labor markets, and job training on future orientations; and evaluate the validity of the measures as predictors of training outcomes and economic success. Data were collected from a sample of men in…

The major purpose of the study was to develop a profile of nutrition paraprofessionals in Pennsylvania; a secondary purpose was to assess the personal benefit, if any, reported by the paraprofessionals as a result of working with the Expanded Food and Nutrition Education Program (EFNEP). During December, 1974 and January, 1975, questionnaires were…

While the appellation of Human Relationist has fallen into disuse today vestiges of this tradition persist in many approaches to "humanize" organizations. In this paper, Human Relations assumptions about the motivation of workers and their desire for participation are analyzed and assessed in relation to empirical studies. A typology of models of…

A questionnaire concerning educational and employment activities of the 1972 graduates of Bucks County Community College (BCCC) was mailed to all 645 Associate of Arts degree recipients. Responses were elicited from 436 (68 percent). Graduates' evaluations of their BCCC experience were also solicited. Sixty-nine percent entered BCCC directly from…

Rationally defined outcome variables, for use in evaluating youth-work training programs, were incorporated in questionnaires administered to present and former Neighborhood Youth Corp enrollees and analyzed to determine their suitability as criterion measures. Using a factor analytic technique, empirically defined clusters were obtained for…

Changing attitudes and life styles have made today's workers less dedicated to work values, says the president of the Work in America Institute. The author discusses the implications of these changes, workers' demands for participation in decision making, and the need for employers to show concern for human values. (MF)

Reports on an assessment of a sample of environmental health practitioners in Illinois which dealt with overall job satisfaction and the characteristics that contribute to job satisfaction/dissatisfaction. Results indicated that 36 percent of the respondents were satisfied with their jobs, with 64 percent somewhat dissatisfied. (TW)

A research review and a study of residential and sheltered workshop care staff (N=20) attitudes toward sexuality, marriage, and parenthood of mentally retarded persons indicated staff ambivalence and conservatism. Teaching techniques for use by care staff and counselors in sex education programs for mentally retarded persons are presented. (CB)

"Data Trends" reports present summaries of research on mental health services for children and adolescents and their families. The article summarized in this "Data Trends" sought answers to several questions of central importance in understanding why maintaining employment is so challenging to these youth, and in designing transition programs and…

This document was produced by the authors based on their research for the report, "Training of Existing Workers: Issues, Incentives and Models," (ED495138) and is an added resource for further information. This support document is divided into the following sections: (1) The Retail Industry--A Snapshot; (2) Case Studies--Hardware, Retail…