A study examined the factors that influence lower-income women's career decision making and planning. The 24 women interviewed included African American, white, and Hispanic American women ages 20-60 years or older. The women were employed in a variety of industries. All were college graduates, and none earned more than $24,000 annually. Most…

A study compared costs and effectiveness of online learning (OL) with traditional face-to-face teaching methods. Six case studies (from New South Wales, Victoria, and South Australia) provided data on these of two types of OL: (1) mixed-mode delivery using the computer and Internet in a classroom and (2) use of OL in distance education. The Webb…

The General Accounting Office (GAO) examined selected experiences that six government agencies implemented to help empower or involve frontline employees. The agencies reviewed were as follows: the Federal Aviation Administration; the Federal Emergency Management Agency; the Internal Revenue Service; the Office of Personnel Management; and the…

The gold-collar worker has problem-solving abilities, creativity, talent, and intelligence; performs non-repetitive and complex work difficult to evaluate; and prefers self management. Gold-collar information technology workers learn continually from experience; recognize the synergy of teams; can demonstrate leadership; and are strategic thinkers…

This report addresses small and medium-sized enterprises' (SMEs') role in the changing international division of labor and trade in information service activities. Chapter 2 describes the EMERGENCE project to map and measure eWork. Chapter 3 reviews literature that shows SMEs account for the overwhelming majority of companies and make a crucial…

Student outcomes at Australia's technical and further education (TAFE) institutes were compared to those at Australian universities. The study was based on data from a survey completed by 39,426 individuals who had graduated from TAFE courses in 2000 and a survey of the more than 150,000 individuals who graduated from an Australian university in…

In early 1999, ABC Canada and Literacy British Columbia (BC) worked with 55 literacy organizations across Canada to study student recruitment and retention. Telephone interviews were conducted with 338 people who had contacted programs seeking literacy information or services (callers). Findings indicated callers constituted a broad cross-section…

Two practitioners address problem of employee turnover in child care centers. The first plan argues for comprehensive wage raises, increased benefits, and low cost options to workers that increase flexibility. The second strategy advocates continuing education opportunities, special mentoring programs, and bonuses or raises paid early in the…

A study of 99 international graduate medical students in an internal medicine program compared performance on two standardized English-language-proficiency tests with three measures of success: patient satisfaction; faculty and colleague evaluations; and scores on an objective test of medical knowledge. Patient satisfaction and faculty/colleague…

Tested school-based intervention in the developmental domains of skills/knowledge, attitudes, orientations, and exploration/commitment for urban minority youth. Quantitative results indicated positive gains on multiple indices; qualitative assessment illustrated positive effects of intervention and the possible obstacles to intervention efficacy.…

Pregnant women at high risk for adverse health outcomes can benefit from the services of community health workers. Maternity Care Coalition identifies at risk women and provides links to health care and social services through the MOMobile Program. The purpose of this study was to explore (a) the relationship formed between community health…

The Department of Defense Education Activity (DoDEA) Customer Satisfaction Survey is a biennial survey administered by DoDEA to parents and students to monitor DoDEA's success in meeting students' needs. The survey is administered every other year to sponsors with children in pre-kindergarten--12th grade and to students in grades 4-12. For the…

This book reports the results of the third national survey commissioned by the National Career Development Association and the National Occupational Information Coordinating Committee conducted by The Gallup Organization on the career preparation of adults age 18 and older. Interviews were conducted with 471 males and 575 females of whom 348 males…

This textbook contains information and activities designed to help college students develop the following generalized competencies that are critical to job success and satisfaction in the 21st century: learns; thinks reflectively; manages time; manages stress; sets goals; solves problems; demonstrates interdependence; thinks systematically; solves…

This book is designed to help individuals reinvent their careers by analyzing the current state of their careers, identifying career objectives suited to their individual and family needs, and developing personal strategic action plans for achieving career fulfillment in five new career path options: corporate climber, new entrepreneur,…