Discusses emergency plans for dealing with disasters in information centers and describes four information centers' responses to various disasters. Topics addressed include authority and leadership; money and insurance; information resources, including computers and software; alternate locations and forms of communication; and testing. A list of…

Reviews advantages and disadvantages of four extension delivery methods: partnerships, master volunteer programs, information centers, and regional programs. Concluded that the key is matching individual, community, and emerging needs with the right method. (SK)

Projects of the Foundation for Technology Access are described, such as the Alliance for Technology Access and the Computer Classroom Integration Demonstration. The resource section lists, by state, over 150 resource centers of the Alliance for Technology Access, RESNA, and the Council for Exceptional Children. (JDD)

This article points out the critical importance of up-to-date information for small business entrepreneurs and describes two innovative initiatives of the U.S. Small Business Administration (SBA): the national electronic bulletin board system called "SBA On-Line" and Business Information Centers in field locations. (JDD)

Presents the three phases of the implementation and operation of the Integrated Information Center (IIC) at the University of Minnesota from 1990-93. Competition between the IIC and information centers at the two schools the IIC was intended to serve--the School of Management and the Institute of Public Affairs--is addressed. (JAK)

Lists information storage and retrieval devices as a representation of improvements and changes throughout the past several millennia. Examines characteristics of past and present devices and identifies those characteristics that are important for carrying into the future. Discusses implications for information centers striving to provide…

Discusses customer service in information centers and how to define it. Topics include the effects of competition, that give customers more choices; defining customers, and defining services; communications; physical environment; change, in customers and in technology; measuring customer service; and evaluating policies and procedures. (LRW)

Formerly the "Directory of ERIC Information Service Providers," this directory lists 1,029 organizations that provide individuals with access to the ERIC database and related resources. It is designed to help users quickly locate organizations that offer ERIC resources and related services within a geographically short distance, and is…

Although the Internet contains a wealth of education-related information, cutting through the teacher-, student-, and parent-focused sites to find administrative management tools can be difficult. To help in this effort, strategies for helping administrators find relevant Internet resources are presented in this guide. The text provides a brief…

This publication outlines the activities and impact of the Caribbean Information System for Economic and Social Planning (CARISPLAN), as reported by representatives of 16 Caribbean nations and various regional organizations. A copy of the meeting agenda and other introductory material are followed by brief summaries of reports from representatives…

Describes Resource Centers that make available informational and curricular materials on aviation and space for educational purposes. (MLH)

The article traces the development, scope, and functions of the ERIC (Educational Resources Information Center) Clearinghouse in Career Education since its reorganization and consolidation in 1973. Located at Northern Illinois University, it serves all segments of the field of adult and continuing education, vocational and technical education, and…

Describes the establishment of an international information system for the agricultural sciences and technology referred to by the acronym AGRIS. Presents AGRIS objectives, implementation stages, and relationships with other systems. (GS)

No matter what their role, knowing how to identify, select, and evaluate information resources are important processes for adult educators. Two of the main sources of information related to adult education are information databases and clearinghouses or resource centers. Two comprehensive references that can be used to select the most appropriate…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…