The term "post-industrial society" denotes the fact that more than half of a society's economy is devoted to service rather than to the production of goods. Discusses prospects for increasing productivity in service organizations and argues that irrational elements are built into service organizations as a consequence of the nature of…

The paper establishes a framework for discussion of actions to be taken by the Treasury Board and the Public Service Commission, in cooperation with other organizations, to increase the number of this indigenous population employed at all levels in the Public Service of Canada and to provide for their more effective use. (Author/NQ)

The Thiokol Chemical Corporation operates an intensive 36 week re-education program for young black men to prepare them as paraprofessionals in social service fields. (JW)

Describes what nurse practitioners do, where they work, benefits and drawbacks to the job, and educational requirements. Lists additional sources of information. (JOW)

Secondary analysis of data from a study of skill needs in the British independent retail sector suggests there is justification for focusing on higher-level training in three areas: building and sustaining competitive advantage, e-commerce, and retail operations. These areas are the core modules in a distance learning initiative that resulted from…

Examines the lives of New York's new Brazilian immigrants, typically undocumented, White middle class refugees from hyperinflation, who find temporary work as maids, gogo dancers, busboys, and waiters. Finds that most are disheartened by their change in status; predicts that many will decide that their future lies in this country. (DM)

If market economies are to emerge from the ruins of the Soviet empire, people need training in almost everything. Efforts are being made in the areas of management, service, accounting, and police work. (Author/JOW)

In 1992, manufacturing continued to lose large numbers of jobs and other industries had small employment declines; only services and government added substantially to their employment but with weaker gains than in the 1980s. (Author)

The probability of losing one's job because of a recession is very different for women and men, but, in the last two recessions, gender differences were reduced. The major cause is the relative performance of industries that heavily employ women (such as services) versus those that heavily employ men (such as goods-producing). (JOW)

Analysis of occupational structures in Canada, France, Germany, Italy, Japan, the United Kingdom, and the United States shows divergent paths toward postindustrial society, with different forms of knowledge-based production (service-economy and info-industrial) that reflect cultural and institutional diversity. (SK)

Counter to the results of a literature review, a survey of 281 service company employees found that high management support did not encourage employee participation in career development, but negative management attitudes did. Career satisfaction was correlated with management support and attitudes. (SK)

Takes a fresh look at the humanities Ph.D. glut and suggests a unique approach that would put Ph.D.s to work while enriching society as a whole: something reminiscent of the Works Progress Administration (WPA). (EV)

This study examines the resume preferences of 523 recreation and leisure service professionals who interview and hire entry-level recreation professionals. Findings from this study support the fact that different occupations and disciplines require different approaches on how resume content information is presented. In the recreation and leisure…

This longitudinal field study integrates the theories of transformational leadership (TFL) and relationship marketing to examine how TFL influences employee service performance and customer relationship outcomes by transforming both (at the micro level) the service employees' attitudes and (at the macro level) the work unit's service climate.…

Fidelity bonds are important for an agency to hold to protect itself against any financial loss that can result from dishonest acts by its employees. Three types of fidelity bonds are available to an agency: (1) public official bonds; (2) dishonesty bonds; and (3) faithful performance bonds. Public official bonds are required by state law to be…