This macro-level, mixed methods contribution analysis evaluates the influence of students' unions internal communication response to the COVID-19 pandemic on staff motivation. Recognising the role individual interpretation and perception play in the receipt of such messages, this paper seeks to understand which motivating factors union managers…

Now in its thirteenth year, the "2021 Student Financial Services Benchmarking Report" has become a key component in our efforts to help institutions compare their key financial indicators against national averages and self-selected institutional peer groups. [For the 2020 report, see ED608471.]

International graduate students are a unique population that face specific challenges that affect their campus integration (Arthur, 2017; Burdett & Crossman, 2012; Sharma, 2019). The role of student affairs professionals and staff includes developing and integrating all students, including international graduate students, on-campus (Di Maria,…

The Association on Higher Education and Disability (AHEAD) has conducted biennial surveys of disability resource professionals (DRPs) in higher education since 2008. In 2020, this national survey gathered information about the work, background, experience, and salaries of DRPs. An online survey instrument was distributed to the AHEAD membership in…

Guided by a framework combining scholarship on critical consciousness and anti-racism in education, this narrative inquiry study sought to understand how practitioners within Gender and Sexuality Centers (GSCs) perceive their engagement with anti-racism. Centering the stories of 20 GSC professionals, findings revealed the racialized differences in…

As colleges and universities work to address unwelcoming campus climates for LGBTQ+ students, faculty, and staff, scholars must reflect on extant literature to propose future possibilities to address institutional inequities. This qualitative content analysis employs a critical queer framework to investigate how four leading student affairs…

This dissertation draws on Indigenous research paradigms including Critical Indigenous Research Methodology, the 4 Rs, and Indigenous Storywork to explore the ways Indigenous student affairs professionals (SAPs) navigate the university. Conversational interviews and talking circles were the primary methods for gathering Indigenous SAPs stories of…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

A national survey of 350 student conduct administrators set out to determine the ways in which the changing nature of their profession affected their personal lives, professional work, and beliefs about the profession of college discipline. The Concerns About Litigation Survey for Student Conduct Professionals revealed significant differences in…

This article explores the mentoring networks for 34 mid-level Latinx/a/o student affairs administrators who aspire to senior leadership roles. Findings indicate that (a) most participants have entrepreneurial developmental networks; (b) participants with mentors gained career and psychosocial functions, including forms of community cultural…

Faculty members' experiences in partnering with student affairs practitioners to address campus sexual violence were investigated in this study. Findings indicate that due to the historic bifurcation of faculty and student affairs responsibility and differences in conceptualization of the issue of sexual violence, faculty members experience…

This study explored the Professional Quality of Life in behavioral intervention team members at community colleges through the subcategories of compassion satisfaction and compassion fatigue. Although major tragedies are rare at colleges and universities, the emotional toll that behavioral intervention team members experience through listening to…

Women of color who pursue careers in higher education administration face a double bind of navigating institutional barriers wrought by sexism and racism while simultaneously taking on the crucial work of mentoring, advocating, and caring for students of color. This multi-method study drew on organizational support theory (Eisenberger et al.,…

The role of new student affairs professionals is broad, complex, and ever-changing. They serve as mentors, role models, and educators (Guthrie, Woods, Cusker, & Gregory, 2005). New student affairs professionals are tasked with the holistic development and growth of students, which requires tireless work both outside and inside the classroom…

While nearly every group or constituency at an institution of higher education has an interest in fostering an ethical campus climate, senior student affairs officers (SSAOs') have often made efforts to analyze, interpret or strengthen the campus ethical climate. SSAOs are responsible for steering their campus settings in, and through, an…