Presents a grounded theory study of coordination and communication in the provision of service to the urban homeless, to understand the social world of agencies providing such services. Concentrates on interorganizational relationships that facilitate (or hinder) coordinated efforts to provide homelessness services. (SR)

Suggests that those with different attachment styles will react to nonverbal involvement change in a manner consistent with their approach/avoidance orientations and mental working models of self and others. Finds that regardless of attachment style, targets reciprocated confederate behavior in increase-involvement conditions and displayed…

Investigates attributional implications of prosecutors' and defense attorneys' language strategies using the protocols of the historical Nuremberg trials. States that apart from more positive statements regarding the defendants being made by defense lawyers than prosecutors, both sides used a number of subtler strategies. (PA)

Found that revenge had a strong impact on attributions and accounts following sexual infidelity, whereas intent only inversely influenced the production of guilt. Found that concessions were perceived as being the most mitigating while refusals and silence were evaluated as most aggravating. Consistent with traditional and modern sexual double…

Advances a complexity account that suggests that there are increased processing-capacity and temporal demands associated with formulating and maintaining more complex message representations. Reports on four studies of this complexity account. Suggests that results of these studies provide considerable support for the complexity hypothesis. (RS)

Lays out a systematic analysis of different experimental designs for message effects research. Discusses advantages of designs that include replications. Considers the issue of a fixed- versus random-effects analysis, and argues that replication factors should be treated as random except in very unusual circumstances. Examines in detail two…

Introduces a special issue on critical histories of graphic design with a review of the particular problems identified with the history of graphic design as a field of study and the emerging discipline of graphic design history. Makes a case for the examination of graphic design through its relationships with larger discourses. (SR)

Introduces the subject/object juxtapositions inherent in the writing of history. Compares these "perspectives" with subject/object positions in the visual arts to present not only a background to current historiographic models, but to also suggest ways to extend beyond traditional historical method. (SR)

Argues that design, despite frequently well-intentioned ethical starting-points, has become generalized and rudimentary in its substantive and instrumental choices, and naive in its thinking about its own public role. Argues for a "mental ecology," for a multidimensional realistic reflexivity, which makes possible the recuperation of a…

Considers the reception and use of deconstruction in the recent history of graphic design. Considers the place of graphics within the theory of deconstruction in the work of philosopher Jacques Derrida. Argues that deconstruction is not a style but a mode of questioning through and about the technologies, formal devices, social institutions and…

Uses data from academic counseling encounters at an American university to investigate how the practice of withholding certain information or opinion at an expected moment reconstructs the university institutional order. Details the sequential organization of the practice of withholding. Argues that, through withholding, academic counselors embody…

Compares formal and informal organizational communication structures within a large, technically oriented midwestern state governmental agency, specifically focusing on salience, channel factors, and channel usage. Suggests that informal channels in this organization were more highly evaluated in general. (SR)

Finds that, although communicating across organizational boundaries is necessary and beneficial, such communication can result in a struggle for territory. Discusses various social and rhetorical strategies to ease these interactions, enabling professionals to protect the interest of their partners, establish priorities, take a proactive role,…

Finds that as cashiers displayed more courtesy, customers provided more positive evaluations of service and were ultimately more likely to recommend the store and shop at the store if other stores are closer; but that courteous service did not predict customer helpfulness, and explained relatively little variation overall in outcome variables. (SR)

Finds that confederates' intentions to show increased or decreased liking toward their partners positively correlated with the partners' liking for the confederate, but that less than one-quarter of the confederates could demonstrate an accurate conscious awareness of the behaviors they used and how they used them. (SR)