The role of nonprofit human service executive directors in their organizations' program evaluation process is described. Recognizing that the leader's perspective from within the organization is fundamental to building capacity for and utilizing program evaluation, this study examines 42 executive directors to determine how they view program…

This article explores the overlaps and disconnects between the competencies evaluators acquire during graduate school and those required and desired by employers. To investigate this relationship, two different surveys are administered, one for job seekers and the other for employers; 205 postings in the American Evaluation Association job bank…

Purpose: The aim of this paper is to investigate whether those involved with recruitment/selection (RS) react differently towards male and female trainee managers. Design/methodology/approach: Measures of the perceptions towards trainee managers were collected from 440 managers and professionals involved in recruitment/selection (RS). Findings: It…

Purpose: The purpose of this paper is to examine the pattern of outward foreign direct investment (FDI) by Irish MNCs, and more specifically, to investigate their approach to human capital development and how these correspond to foreign MNCs in Ireland. In particular, it seeks to investigate training and development expenditure, adoption of…

Purpose: The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It draws on the underpinnings of SERVQUAL, and discusses the dichotomy and interrelation between customer perception and expectation. Design/methodology/approach:…

By applying the simple eight-point "slide rule" described, the personnel manager can upgrade and assess his role in the corporation. (Author)

Examines books dealing with personnel management, quality of work life, and leadership. (IRT)

Outlines a six-step program that the personnel managers can establish to improve communication within an organization. (IRT)

Discusses the backgrounds and qualifications appropriate for a library personnel administrator, including (1) a master's degree in library science; (2) library work experience; (3) additional training in administration, personnel management, organizational development, and psychology; and (4) personal attributes such as good communication skills,…

The personnel division of a large chemical company worked out a systematic approach to the professionalization of its personnel men which may serve as a model in other personnel isutations. (DM)

A human resources director discusses why human resources professionals can best serve their colleges and universities by becoming more actively involved in the business of the institution. (EV)

Eight key steps for effective performance appraisal are developing a positive performance climate, organizing for results, identifying organizational results objectives, defining job responsibility, training managers, developing individual performance standards, developing meaningful performance evaluation forms, and recognizing results.…

Every professional personnel department has the basic skills to provide at least minimum outplacement services such as resume preparation, resume typing and reproduction, counseling, and suggestions of job leads. (Author)

Presents five questions supervisors and managers can ask themselves when faced with new situations and special requests. The answers can help one establish rational policies and practices. (Author/IRT)