Total quality management will not work well in government agencies because of stress on products, not services; on well-defined consumer groups; on inputs/processes, not results; and on preoccupation with quality. An effective revised version emphasizes client feedback, performance monitoring, continuous improvement, and worker participation. (SK)

A survey of more than 725 federal, state, and local government agencies received a 30 percent response indicating that 52 percent provide preretirement education (considerably less than the private sector); public agencies emphasize financial more than psychosocial or physical issues; and public sector programs make little postretirement contact…

Compares Australian academic salaries and those throughout the rest of the English-speaking world; examines movements in prices and community wages; and compares salaries in similar occupations in the public sector. Examines the changing nature of academic salaries. (JOW)

As one Maryland district's experience shows, a district-operated food-and-nutrition service is capable of meeting student demands while maintaining a fiscally, administratively, and nutritionally sound program. Districts should first evaluate their food programs as to student satisfaction, financial health, performance and cost/savings incentives,…

A survey of 192 managers and professionals in the Quebec public sector indicated that the absence or inadequacy of practices linked to career planning, development, and support, as well as lack of opportunity to play new roles and participate in work groups, accentuates the perception of career plateauing. (JOW)

Explores the potential mission of the National Education Network (NEN) in light of the emerging global learning infrastructure made possible by the Internet. Develops a five-part framework for exploring the nature of education information provision in a networked digital environment and examines government-sponsored and private sector initiatives.…

Discussion of the dissemination of government information focuses on the debate concerning public versus private access to government information; efforts of the National Technical Information Service (NTIS); electronic access and the need for printed documents; and joint efforts between government agencies and the private sector to charge for…

A study of the effect of organizational politics on 303 Israeli public employees found that public sector workers are more likely to react to organizational politics with negligent behavior than quitting. Women, highly educated employees, and those with higher incomes showed fewer intentions of neglect. (Contains 66 references.) (SK)

The experience of a county government illustrates factors to consider in implementing online employment testing for job candidates: (1) selection of the appropriate Internet-based test; (2) passwords, timing, security, and technical difficulties; and (3) provisions for applicants who lack Internet access. (SK)

This study aimed to identify subgroups of pregnant women at imminent (1 year) risk for major depressive episodes. Participants were 84 low-income, predominantly Mexican women using public sector obstetrics services who participated in monthly interviews during pregnancy and up to 6 months postpartum. Participants were designated a priori as "more…

Foster care has become the principal placement of choice for children and young people in public care in the United Kingdom (UK). This has been accompanied by a significant growth in its research scrutiny connected to a busy policy agenda, especially since 1997. With its increased usage, fostering has encountered both difficulties and…

Developing a new line of business in an independent consulting firm provides an excellent way to expand, increase income for the company, and create cross-marketing opportunities. If it is not done correctly, however, this potential opportunity can imperil the existence of the business. This chapter's case highlights the benefits new lines of…

Recent years have provided an interest on the part of public school systems regarding Montessori as an educational choice, often as a magnet school option. "No Child Left Behind" legislation emphasizes the social and learning needs of individual children as well as a national spirit of accountability for academic achievement, and the…

A prenatal intervention designed to prevent the onset of major depressive episodes (MDEs) during pregnancy and postpartum was pilot tested at a public sector women's clinic. The "Mamas y Bebes"/Mothers and Babies Course is an intervention developed in Spanish and English that uses a cognitive-behavioral mood management framework, and incorporates…

The Food Safety Knowledge Network (FSKN) is a collaboration between Michigan State University, the Global Food Safety Initiative of the Consumer Goods Forum, and other food industry and public sector partners. FSKN's goal is to help strengthen the food industry's response to the complex food safety knowledge and training challenges that affect…