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ERIC Number: EJ1404958
Record Type: Journal
Publication Date: 2024
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1525-822X
EISSN: EISSN-1552-3969
How Training Affects Interviewer Performance over Time: A Field Experiment with a Large-Scale National Representative Survey
Hanyu Sun; Angie Kistler; Ryan Hubbard; Brad Edwards; Marcia Swinson-Vick
Field Methods, v36 n1 p3-20 2024
There is abundant literature about interviewer effects on the survey process, but studies of interviewer training are quite limited. Previous research has produced mixed findings on how training affects interviewer performance. Trainings are often conducted in person despite the mixed findings. There has been no research that examines the use of videoconferencing as a medium for training field survey interviewers. We conducted an interviewer training experiment with the Medical Expenditure Panel Survey (MEPS). We randomly assigned 242 field interviewers into three training modes: in person, videoconference (i.e., WebEx), and self-administered training. Each interviewer's performance was observed before and after the training. As post-hoc analysis, we observed improvement for higher performed interviewers trained in videoconference. Interviewers trained in videoconference rated their experiences similar to their counterparts trained in person.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://bibliotheek.ehb.be:2993
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A