This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…

This article describes the results of a systematic review of peer-reviewed, published research articles about "discovery layers," user-friendly interfaces or systems that provide single-search box access to library content. Focusing on articles in LISTA published 2009-2013, a set of 80 articles was coded for community of users, journal…

Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…

This article introduces psychologist Carol S. Dweck's entity and incremental theories of intelligence and explores the prevalence of these theories in academic librarians who participate in reference and instruction activities. Based on existing research, it is possible that implicit theories of intelligence could affect the ways in which…

Purpose: The purpose of this paper is to report on bibliometric research on the activities and services offered by distance libraries that serve distance learning institutions. Design/methodology/approach: The analysis of scholarly communication has always been a valuable tool for researchers and policymakers in order to understand trends, gaps…

The prime purpose of the current research is to explore the impact of training and development programs for University library professionals in Sri Lanka. The research adopted the quantitative research method, where the data were collected through a structured questionnaire from 132 respondents. The collected data were analyzed using MS-Excel and…

Five years ago the Association of College and Research Libraries published "The Value of Academic Libraries" report, spurring academic libraries to action concerning assessment. Communicating library value is especially important when reaching distance learning populations outside the walls of the library. By employing marketing and…

Eight years of data from Grand Valley State University Libraries show a positive correlation between in-class library instruction and student reenrollment the following fall semester. Using consistent statistical methods over time, controlling for confounding factors, and using a large population (N>16,000 annually) and strict protocols that…

Introduction: This paper presents a review of research framed within the concept of social capital and published by library and information science researchers. Method: Ninety-nine papers fitting the criteria of having a specific library and information science orientation were identified from two periodical databases: "Library and…

Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference…

Teachers hope that students will take what they have learned and apply it to other contexts. Teachers also assume that students bring to the classroom, prior learning skills and conceptual understanding that form the foundation of new learning. Educational scholars call this import to and export from different learning experiences "transfer…

Within the literature exploring the role of research in academic librarianship, very little attention has been paid to the perspectives of upper library administrators. This perspective is critical because library administrators play a key role in hiring, evaluating, supporting, promoting, and tenuring professional librarians. As a way of bringing…

Academic libraries are continually being asked to demonstrate their value. Showing benefits that provide financial value to the user community is one approach to meeting this challenge. With a focus on journal articles and monographs, the authors have analyzed course syllabi to determine the cost savings graduate students in psychology receive…

Crowdsourced research sharing takes place across social media platforms including Twitter hashtags such as #icanhazpdf, Reddit Scholar, and Facebook. This study surveys users of these peer-to-peer exchanges on demographic information, frequency of use, and their motivations in both providing and obtaining scholarly information on these platforms.…

This article explores the response of the Science and Engineering Library team at Manchester Metropolitan University to the COVID-19 pandemic. It examines how the team's experience supporting distance-learning programmes acted as both a dress rehearsal and a road map for Library provision during the pandemic. In particular, the changing role of…