Graduate higher education coverage has expanded worldwide due to globalisation, the demand for more specialised human resources and online education, exacerbated by the COVID-19 pandemic. This article validates an evaluation model of academic service quality in graduate studies that integrates HiEduQual instruments with the Kano method for…

Debate about the defining features of 'doctorateness' or what examiners look for in a PhD thesis is on-going, but hardly any attention has been paid in related literature to Postgraduate Researchers' (PGRs) perceptions of the key attributes that make a PhD thesis excellent. In this study we examine the state of play of the former to then go on to…

The chapter describes the design, implementation, and evaluation of repeated peer review assignments in a health sciences program. Details of the assignment, quantitative and qualitative indirect assessments, and considerations for implementing this type of assignment in other courses are provided.

In this study, we estimated the relationship between two popular measures of teacher effectiveness--teachers' value-added model (VAM) estimates, represented in this study via median growth percentiles (MGPs), and teachers' observational scores, derived from the TAP System for Teacher and Student Advancement. We examined the relationship between…

In this paper, we present an approach for online course evaluation based on learners' behaviors during the learning process, where the course creator can monitor the quality status of their online courses based on learners' learning outcomes and then intervene to improve the success rate. For this purpose, a set of criteria has been developed.…

With the rise of accountability measures in education, many policymakers have also argued the need to record, assess, and certify students' holistic development. However, using China as a case, we caution how a policy-driven reform on the assessment of holistic development might fall into the pitfall of performativity. Borrowing from Ball's (Ball,…

Despite their widespread adoption and recognised benefits, rubrics have been critiqued for their potential misalignment with student needs. The voices of international students, who constitute a substantial portion of the higher education population, remain underrepresented. This study examines the perspectives of international undergraduate…

Faculty evaluations play a key role in improving teaching quality in higher education institutions. However, the development of evaluation programs worldwide has paid little attention to the impact of faculty evaluations on teacher educators' professional development. This qualitative case study examined the influence of faculty evaluations on…

Validation is needed for any newly developed model or framework because it requires several real-life applications. The investment made into e-learning in medical education is daunting, as is the expectation for a positive return on investment. The medical education domain requires data-wise implementation of e-learning as the debate continues…

Systemic racism is pervasive in US society and disproportionately limits opportunities for education, work, and health for historically marginalized and minoritized racial and ethnic groups, making it an urgent issue of social justice. Because systemic racism is a social determinant of health prevalent across multiple social and institutional…

This paper explores how the charter school sector evaluates the success of specialized education programs in order that the Nature School can learn from these best practices and develop its own framework. The researcher conducted in-depth interviews with five evaluation experts and eight diverse charter school authorizers overseeing a significant…

There is a current debate about the extent to which ChatGPT, a natural language AI chatbot, can disrupt processes in higher education settings. The chatbot is capable of not only answering queries in a human-like way within seconds but can also provide long tracts of texts which can be in the form of essays, emails, and coding. In this study, in…

In higher education, there is a tension between teachers providing comments to students about their work and students developing agency in producing that work. Most proposals to address this tension assume a dialogic conception of feedback where students take more agency in eliciting and responding to others' advice, recently framed as developing…

From my personal point of view, the role of a program evaluator is to gather information about the thoughts and experiences of individuals impacted by the program and to use the findings to inform program improvement. However, participants in the evaluation may be reluctant to share their full thoughts due to factors such as power imbalances and a…

Research on Student Evaluation of Teaching (SET) has indicated that course design is at least as important as teachers' performance for student-rated perceived quality and student engagement. Our data analysis of more than 6000 SETs confirms this. Two hierarchical multiple regression models revealed that course design significantly predicts…