Evaluation client characteristics are outlined, based on experiences of the Office of Instructional and Management Services, University of Illinois at Urbana-Champaign, and contract evaluators for industry and other higher education institutions. Objectivity, expertise, sensitivity to client needs, standardized data presentation,…

Using test results to improve instruction is vital to improving the education system, but equally important is to report results to other stakeholders. These stakeholders include the students who took the test, their parents or guardians, other parents in the school or district, the local school board, and the public at large. Effective reporting…

A survey was conducted to investigate variation in stakeholder perceptions of training results and evaluation within the context of a high-technology product development firm (the case organization). A scannable questionnaire survey booklet was developed and scanned data were exported and analyzed. Based on an achieved sample of 280 (70% response…

Two perspectives on higher education's stakeholders and their involvement in the development of knowledge in universities are examined and contrasted: (1) that the "stakeholder" notion of knowledge doesn't allow for critical engagement with knowledge, and (2) that the "stakeholder" view of knowledge acknowledges clear links between knowledge and…

The article and commentary in this special section consider the ethical implications of a remark by an employee in a business being evaluated that employees have been advised to make the program look good. Explores the implications for the evaluation and its usefulness. (SLD)

Stakeholder analysis provides insights useful in the educational process for tourism and hospitality education. Stakeholders can influence (1) strategic direction through curriculum planning and (2) measurement of performance through quality management. (SK)

A stakeholder approach to curriculum development for business education applies perspectives of multiple constituencies to functional areas such as accounting, finance, marketing, and management. It can be applied to integrated or standalone courses and encourages team teaching and teamwork. (SK)

The case of the University of Missouri Extension's role in a very controversial study on dairy compacts illustrates that care must be taken to conduct such studies in an objective and scholarly manner without unnecessarily alienating stakeholders. Academic freedom and integrity must be maintained. At the same time, Extension cannot operate…

Conceptualizes key differences between management and leadership as a basis for suggesting ways in which evaluators might operate to serve the decision-making needs of organizational leaders. Evaluators will provide maximum leverage if they work directly with the leadership to promote review and change. (SLD)

This theoretical essay uses tacit knowledge, the often-undocumented wisdom of experts, to explore future prospects for academic librarians. Identifies traditional and emerging valuations of the academic librarian held by higher education stakeholders and explores practical implications for university funding using the philosophical stance of…

This paper reports the evaluation of a unique three-year program designed to support teachers new to a school district. The emphasis of the evaluation process was on the participation of the stakeholders in the evaluation process and the development of their abilities in evaluation. There is educational significance to this study on two levels.…

The practice of education leadership has its challenges not only in myriad events that arise but also in working with various stakeholders in education, from children and their parents, to teachers, other administrators and support staff, to community members. With this practice comes an attending challenge of complexity to which the education…

As teachers and researchers belonging to two sister French engineering schools, we are convinced that the processes of value creation and management are essential in today's teaching of industrial engineering and project managers. We believe that such processes may be embedded in a three-part curriculum composed of value management and innovation…

The TAKEOVER TRIO is a business game about a takeover. Three stakeholders (mother company, ailing daughter company, and potential buying company) must agree on a plan to prevent compulsory liquidation of the daughter. The primary learning objective is to make participants aware of the effect of negotiation process parameters on its outcome.…

The arrival of university ranking has changed the landscape of higher education all over the world and is likely to continue to influence further development nationally and internationally. This article provides an overview of rankings systems in which Australian universities feature and it goes on further to discuss the impact ranking systems…