The communications skills course was developed for bank employees who are non-native speakers of English, to assist them in improving their English and knowledge of the American workplace culture and to increase productivity. It consists of three instructional levels. Topics covered in level 1 reflect concerns of bank managers about basic…

This handbook is intended for use in teaching communication skills to bank employees who are non-native speakers of English. It is designed to accompany a videotape recording (not included here) containing 35 vignettes concerning workplace behavior, communication, and problem-solving. Introductory sections provide brief descriptions of each…

This manual for Malagasy is designed for the specific language instruction needs of Peace Corps personnel working in Madagascar. It is written primarily in English and Malagasy, with introductory sections in French. It consists of 29 topical lessons, each geared to a specific domain and competency and containing information on needed materials,…

This study examined the variability and fragility of post-modern apprenticeship of clinical and biomedical scientists, different experiences of the fortunate and the unsupported, and problems facing professional associations trying to support their members professional learning. Focus was on Medical Laboratory Scientific Officers (MLSOs) working…

In 1995, the National Middle School Association published a position paper defining foundational characteristics of developmentally responsive middle schools and program components that would create the kind of schools young adolescents need and deserve. This book provides a comprehensive, whole vision of schooling for the middle grades and makes…

This document reproduces selected information from the U.S. Department of Education's "Twenty-Second Annual Report to Congress on the Implementation of the Individuals with Disabilities Education Act" (2000). These selections consist of text and data tables related to programs for young children with disabilities and their families under…

Noting the importance of middle school teachers paying attention to the changes in their students' development, in understanding the challenges that lay ahead of these adolescents, and in listening to what adolescents say, this book describes what middle school teachers should know when teaching early adolescents. The book presents background…

The case of Singapore illustrates how well-deployed information technology (IT) can be a change agent in education and national development. IT has been a catalyst and enabler of the shift from didactic, passive instruction to interactive, learner-centered and learner-directed instruction. In technical education in particular, IT has served as a…

A longitudinal study described variations and changes in New Zealand children's cognitive, social, communicative, and problem-solving competencies from school entry at age 5 years and examined the impact of early childhood education experiences, family resources, home activities, and school resources on those competencies. This report, the third…

This document contains three papers on human resource development (HRD) in Asia. "The Experiences of HRD Professionals Participating in Continuing Professional Development in Taiwan" (Yu-Shu [Jason] Chen) reports on a study that was based on the method of hermeneutic phenomenology and conducted to describe and interpret the experiences…

These proceedings comprise 33 presentations. They are "Glaser or Strauss?"(Babchuk); "Reframing Participation in Adult Education Programs" (Babchuk); "Multicultural Adult Education as Discourse in the Social Construction of Reality" (Baptiste); "Political Construction of Adult Education" (Baptiste, Heaney);…

Learning in the first professional job was examined in a study of 40 nurses, 27 engineers, and 16 accountants who were in their first full year of full-time employment after college in hospitals and firms located in the United Kingdom. Data were collected through the following activities: (1) interviews with the respondents; (2) 1- to 2-day visits…

Ways of expanding workplace learning in the United Kingdom by making better use of individual and organizational potential were examined. The analysis focused on the following issues: ways of fostering, improving, and increasing learning in the workplace; ways of enhancing access to and participation in workplace learning; ways of making workplace…

The project Self-Assessment and Self-Evaluation in New Forms of Training near the Workplace--A Step Towards the Learning Organisation was undertaken in Bavaria, Germany, to help companies begin the process of becoming learning organizations by helping workers manage their own learning. The project is based on the following principles and…

The author uses the diverse role of scribes in different periods of time and different places as a lens through which to understand both literacy and illiteracy. Examples from fiction, film, social history, and interviews with various individuals, including adult literacy teachers, are used to support the following arguments: (1) moments of…