A questionnaire on intrinsic/extrinsic rewards received 362 responses from 380 managers. Pay and security were greater motivators for private than for public sector managers. Recognition had higher motivating potential in the public sector. Both groups were motivated by achievement and advancement. (SK)

Discusses the pricing of online information in the broader context of marketing. Highlights include changes in the marketing context and issues of value relating to price; other reviews of online pricing; trends affecting price, including public sector involvement and the Internet; promotional pricing; price discrimination; and price aggregation…

Discusses how the Corporation for National Service and its programs have come under fire for being more political than catalytic, being simultaneously too centralized and too decentralized, and pursuing too many unclear goals. Identifies discontinuities between the rhetoric and the reality of reinvention and draws lessons for public-sector reform.…

A survey of 208 Ohio county extension agents revealed a somewhat high level of customer orientation, commitment to customer service, and positive attitude toward continuous quality improvement. Paraprofessionals had higher customer orientation than professionals or support staff; women's customer orientation was higher than men's. (SK)

Comparison of vocational training evaluation in the United States, Organization for Economic Cooperation and Development states, and the European Union identified certain advantages to the U.S. model of microeconometric impact evaluation, including better policy and expenditure of public money. (Contains 49 references.) (SK)

A review of the development of the United Kingdom obsession with "value for money", and the performance indicators that have led to the current "best value" approach that is working through the public sector in the United Kingdom. I hope to identify the values and problems with the approach offering a salutary warning to those…

The authors, as leaders in a public child welfare system, have teamed together and reached out to their private sector partners in a large, rural county in western Colorado. This effort was part of a comprehensive, community-wide effort to redesign and fundamentally improve the entire child welfare service delivery system. Across the country in…

Social cohesion, the "glue" that keeps a society together, is influenced by the various sectors or "pillars" of that society-educational institutions, social and religious institutions, business institutions, and government. In this article, the effect of the three branches of government (executive, legislative, and judicial) on social cohesion is…

Purpose--The purpose of this paper is to provide higher education institutions with strategies of continuing education and methods to communicate and implement these strategies. Design/methodology/approach--The balanced scorecard approach is used to implement the strategy. It translates the strategy into tangible objectives, measures and targets…

The concept of Return on Investment (ROI) in training has hitherto been largely associated with the corporate world where Kirkpatrick's model of training evaluation is widely used. Interest in Kirkpatrick is growing in the public sector. This article examines how the Kirkpatrick model is actually used in a range of commercial organisations and…

The advantages and difficulties of partnership working for a new university at crisis point in the use of people, time and facilities for the development of widening participation initiatives. The focus is on local partnerships which bring together a wide range of organisations from public, private and voluntary sectors to increase participation…

In line with other public sector provision, the English school system has been subject to modernization since the advent of the New Labour government in 1997. This article views the reform of education in the light of the movement towards new public management and traces the process of the reform of workforce remodeling that has seen the shedding…

The article focuses on the role of higher education in generating or mitigating inequality among ethno-regional groups and its impact on ethnic relations with evidence from Nigeria. It shows that access to education in Nigeria has been politicised. This is because of the perceived role of education in engendering political and socio-economic…

Based on Norwegian register data, we set up a multivariate mixed proportional hazard model (MMPH) to analyze nurses' pattern of work, sickness absence, nonemployment, and social insurance dependency from 1992 to 2000, and how that pattern was affected by workplace characteristics. The model is estimated by means of the nonparametric…

Foster care has become the principal placement of choice for children and young people in public care in the United Kingdom (UK). This has been accompanied by a significant growth in its research scrutiny connected to a busy policy agenda, especially since 1997. With its increased usage, fostering has encountered both difficulties and…