Conceives of the classroom as a service encounter between marketer (instructor) and stakeholders (students), making stakeholder satisfaction the key to meeting learning goals. Suggests ways to create value in the classroom: understanding what stakeholders need and want, efficiently delivering services, and demonstrating product leadership. (SK)

The "use of evaluation" once meant the use of evaluation results for making program decisions, but there is a new awareness of the possibility of using many aspects of evaluation. This paper highlights the importance of considering additional prospective users of evaluation, including organizers, client groups, and civil society. (Author/SLD)

The Evaluation Voices approach collaboratively united perspectives of program stakeholders, evaluators, and network partners to strengthen individual program evaluation strategies. This approach is described, with emphasis on the shared experience of evaluators and network partners. (SLD)

Examined the empowerment evaluation approach in the context of a case study of three comprehensive communities' initiatives. Considers issues related to the evaluator's role, differences relative to other inclusive evaluation approaches, stakeholder involvement, evaluation context variables, and the concept and practice of empowering program…

Presents two types of fast-cycle curriculum development processes: research driven and stakeholder driven. Illustrates their application in the Bentley College business school's new course modules, elective courses, and graduate program on electronic commerce. (Contains 19 references.) (SK)

The American Association of Community Colleges' (AACC) Plus 50 Initiative (2008-2011), funded by The Atlantic Philanthropies, was created to build the capacity of community colleges nationwide to develop programming that engages the plus 50 learner. The Initiative supported a pilot group of 13 two-year institutions to develop or expand college…

High-quality out-of-school-time (OST) programs have a positive effect on youth development, but many cities have found it difficult to address the challenges of expanding and improving the quality of programs offered to underserved and high-need students. In response, The Wallace Foundation sponsored an initiative to help five cities increase…

High school improvement initiatives often focus on specific intervention strategies, programs, or priority topics (e.g., dropout intervention). However, research shows that systemic and sustainable improvement can only be achieved when initiatives are implemented with consideration for the broader education contexts in which they operate. The…

This article explores cultural factors impeding members of the school community from engaging in shared decision-making (SDM) processes. It reports on findings from a larger qualitative research study of SDM in Egypt's secondary schools. The purpose of the study was to identify barriers to SDM, using data collected from nine general secondary…

The effectiveness of children's services is often limited by a series of problems that also impede meaningful evaluation. This article describes and assesses research strategies to enhance the evaluability of a programme for disaffected young people, arguing that they have the potential to improve services more widely. It explores methods for…

In December 2005, the United Kingdom launched a process for evaluating the design quality of primary and secondary school buildings. The Design Quality Indicator (DQI) for Schools is a tool that can assist stakeholders--teachers, parents, school governors, students, community members, local authority clients and building professionals--to achieve…

This paper focuses on the historical review of neo-liberalism in Korean education with relevance to human rights education and teachers movement. In transition to post-colonial society, Korea confronts polarization of education. From the first stage just after the independence from Japanese Colonization in 1945 to the fifth present stage, Korean…

In the spring of 2000, Alberta Education (previously Alberta Learning) appointed the Review Committee on Outcomes (RCO) to consult with Albertans to find out what they expected from the K-12 education system and how these expectations are being met. This report presents the main findings of the 2008 Satisfaction with Education in Alberta Surveys…

Democratic or equal participation in decision making is an ideal that community and academic stakeholders engaged in participatory research strive to achieve. This ideal, however, may compete with indigenous peoples' right to self-determination. Study objectives were to assess the perceived influence of multiple community (indigenous) and academic…

In keeping with the theme of the International Language Testing Association/Language Testing Research Colloquium Conference in 2008, "Focusing on the Core: Justifying the Use of Language Assessments to Stakeholders," I define "stakeholder-friendly tests," "defensible testing," and "testing-context analysis."…