More students with disabilities are accessing the tertiary sector with many disabilities not easily observed (or hidden), because there are no physical indicators. These "hidden" disabilities affect a variety of cognitive processes and may be developmental or acquired. To ensure students with hidden disabilities can enrol, engage in and…

This study explored the curricular contexts effective at reducing high-risk drinking behaviors among 206 first-year undergraduate students. Results showed that infusing alcohol prevention messages into curricular content presented to first-year students who lived and studied together may have helped curb their high-risk drinking behaviors. This…

The Scholarship of Teaching and Learning (SoTL) tends to be conducted at local levels in the university by academics who evaluate and question their own teaching practices with a view to improvement. Institutional research, however, has tended towards the large scale use of statistics often generated through a university's own procedures,…

Educators from eight institutions engaged in collaborative self-studies of their own practices to gain deeper insight into the significance of narrative-based writing supporting the process of teacher induction. A series of teacher induction institutes based on narrative writing processes provided the context for critical exploration of the lived…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

Over the last decade, the assessment of student experience has gained significant prominence in Australian higher education. Universities conduct internal surveys in order to identify which of their services students rate higher or lower on importance and performance. Thus, institutions can promote highly performing areas and work on those needing…

Marketing is an essential component of an effective enrollment management plan. The broad mission of a comprehensive community college requires multiple, targeted communications campaigns. Institutional research can contribute to marketing success at all phases of decision making.

Benchmarking, when done properly, offers a lot of promise for higher education units that want to improve how they do business. It is clear that much is known, but still more needs to be learned before it reaches its full potential as a useful tool. Readers of this issue of "New Directions for Institutional Research" have been treated to useful…

This article offers strategies for administrators who struggle to contextualize their writing programs in institutional climates increasingly focused on recruitment and retention, rather than discipline and discovery. As composition scholars negotiate disciplinary and institutional values, there are productive juxtapositions of university mission…

This paper analyzes the routes of the evaluation of higher education in Brazil, from 1995 until 2010. In 1995, during Fernando Henrique Cardoso's administration, higher education began a process of expansion through private enterprise. At that time, evaluation had a key role. The focus was the evaluation of courses conducted by the Ministry of…

In order to obtain an accreditation, the university management must implement a quality assurance system and be able to document that quality policy and procedures are followed and acted upon as appropriate. One element in this system is monitoring students' satisfaction. In this paper, we describe a method of acquiring the necessary information…

For colleges seeking to improve student outcomes, new technologies often appear to hold the promise of transformative change. Across the country, colleges are using technological tools to enhance reform efforts related to how they teach, how they provide supports to students, and how they guide students through programs of study. In order for…

Over the last few decades, college admission rates for Latinos have increased. However, the achievement gap between Latino students and other ethnic groups remains wide. Peer mentorship programs have shared in some degree of success in promoting the academic success of diverse and underrepresented student populations. Despite the growing…

This article seeks to evaluate universities against an ideal and finds the modern university gravely wanting in terms of its governance, staff and student relationships, and in the way it delivers its teaching and research. It is corrupted by power relationships, the lack of real accountability of SMTs, the failure to recognise the disciplines and…

This article examines multiple inventory methods and findings from the inventory processes at the University of Mississippi Libraries. In an attempt to reduce user frustration from not being able to locate materials, the University of Mississippi Libraries conducted an inventory process beginning with a pilot inventory of a branch library and a…