Studies of global university rankings often assume that rankings as Anglo-American policy scripts have an increasing influence resulting in a convergence of policies and practices, or that the ideas of rankings continue to diverge into national types. In this article, we take a middle ground by arguing that when an idea of ranking is grounded in a…

The rise of small, skills-focused credentials, also known as micro-credentials, has garnered considerable attention in recent years. By offering micro-credentials, institutions of higher education can provide additional credential options, thereby attracting more diverse audiences beyond degree-seekers. However, amidst their growth, fundamental…

The tension between broadening university capacity and maintaining quality is a global phenomenon. While numerous studies have analysed the enactments of various policies that aimed to address declining university quality, few have examined the underlying beliefs that define what is conceptualised as a 'quality problem' within the policy…

Today's high-quality curricula are focused on inquiry and making meaning from real-world phenomena and experiences. Many teachers didn't learn in this way when they were students or when they were teachers in training, so they need and deserve opportunities to dive into the curriculum and become experts at applying it. The implementation of this…

Instruction, designed to impact learning, accentuates the quantity and quality of learner interactions. Theoretically, the higher the level or quantity of learner interaction within instruction, the higher the quality of instruction. Learner interactions are fostered through learner-to-learner (L2L), learner-to-instructor (L2I), and…

This paper presents a conceptual model which explains the challenges of providing high quality sustainable, teacher professional development at scale. It provides a framework to support holistic thinking at a systemic level, applicable across different systems. It draws on sociocultural theories of learning and encourages the user to think about…

With the rapid development of Internet technology, distance online education and training is becoming an important part of the education and training market. Based on the theory of perceived value, taking the distance online education and training platform as the research object, this paper establishes a sample database, analyzes the reliability,…

Quality of universities is best viewed through the eyes of stakeholders. Yet, in the United Kingdom and elsewhere, rankings conducted by various agencies purport to provide one overall measure of university quality. This article re-examines some of the data used by university rankers. In so doing, it shows that their information can be repackaged…

Purpose: This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well as the research development on AACSB in the past decade. Design/methodology/approach: This study used a systematic literature review following Petticrew and…

While majority of earlier studies have examined service quality, student satisfaction, and university image as determinants of student loyalty, university switching costs have largely been ignored. This study includes university switching costs with perceived service quality (perceived academic quality, perceived administrative quality, and…

Program-level assessment is a holistic approach for arranging assessments throughout a degree program that supports sequential development of discipline knowledge, transferable skills and career readiness. Currently, the modular arrangement of courses means that student learning is partial, limited to passing the assessment and compartmentalized…

The purpose of this scoping review is to synthesize knowledge of gamified online course design processes and practices extracted from the peer-reviewed research literature. The scoping review followed a systematic process involving five main stages: (a) identifying research questions, (b) identifying relevant studies, (c) study selection, (d)…

Given the increasing demands on faculty in higher education, it is imperative that we better understand how to support faculty across their careers and in all areas of faculty life. This study looks specifically at what it takes to sustain teaching excellence. An exploratory survey of 66 faculty at midwestern campuses indicates that Satisfaction…

Purpose: Critically, to improve and manage online learning quality (OLQUAL), higher education providers need to regularly measure OLQUAL. Hence, a reliable measure of OLQUAL in higher education from the students' perspective is indispensable. Further, as a pioneer in examining OLQUAL outcomes in the online education context, we assert that…

In this critical case study, we had the opportunity to observe how institutional forces and human agency represented by organisational actors' shared perception of identity negotiate their differences over their definitions of quality in higher education. In other words, we examined how the organisational identity of a research university…