To teach effective business communication, instructors must target students’ current weaknesses in writing. One method for doing so is by assigning writing exercises. When used heuristically, writing exercises encourage students to practice self-assessment, self-evaluation, active learning, and knowledge transfer, all while reinforcing the basics…

Assurance of learning continues to be a hot topic in higher education. Both accreditation agencies and employers are asking a key question: Are we graduating students who actually have the knowledge and skills that we promise? This case study focuses on business writing in an MBA program and presents a prescriptive, five-step program to improve…

This article summarizes a dissertation study designed to determine the effectiveness of instructional interventions that focus on proofreading and editing skills of first-year college students enrolled in business communication courses. The study used a pretest-posttest quasiexperimental control group design and collected data from 56 participants…

Two types of sentence-level writing problems are often observed in student writing: (1) those that violate conventions of standard written English, such as subject-verb agreement errors and comma splices; and (2) those that involve a stylistic choice, such as beginning a sentence with an expletive structure like "There are" or using "if" rather…

This article presents the results of a study where business students' writing skills were assessed using an external objective measure in a business communication course. The student performance was disappointing before instructor intervention. After the intervention, student performance improved noticeably. The implications of the study are…

Presents a matrix for writing business memos and describes how it helps students organize memos that are logically complete, internally consistent, and coherent. (SR)

Develops a structured writing effectiveness program across three junior level courses in the accounting major (tax, cost, and financial accounting) to improve the writing skills of accounting students. Provides evidence that the writing across the curriculum project significantly improved the students' writing skills. (SC)

Investigates specific writing skills of both native and nonnative business students to see whether traditional instruction in grammar prepares students for business communication classes and the corporate world. Finds that, although most students passed objective grammar and punctuation tests (and the two groups showed no statistical differences),…

Employers consistently rank communication skills, in particular writing ability, among the most important skills for undergraduate business students to possess. However, improving writing skills, especially with respect to punctuation, grammar, and word choice, often requires substantial teacher time and effort. To assess and improve student…