Investigated how users reacted to breakdown situations that generated error messages when browsing the Web. Results showed error messages were not helpful to users in diagnosing the cause of the problem and suggests the need for a model of Web browsing that would be available for users to learn from the error messages. (Author/LRW)

Provides a model for librarians to expand their traditional teaching roles in order to reach users outside the library building. Describes the development of a series of modules designed to teach users how to do research on the Web based on experiences at Widener University, and considers future possibilities. (Author/LRW)

Proposes a model that assists in understanding indexing on the World Wide Web and presents an experiment assessing the validity of Inverse Document Frequency (IDF) as a term weighting strategy for Web documents. Findings indicate that IDF scores are not stable in the heterogeneous and dynamic context of the Web. (Author/AEF)

The 2000 ASIS (American Society for Information Science) conference explored knowledge innovation. The tracks in the conference program included knowledge discovery, capture, and creation; classification and representation; information retrieval; knowledge dissemination; and social, behavioral, ethical, and legal aspects. This proceedings is…

Examines visual information needs as expressed in users' Web image queries on the Excite search engine. Discusses metadata; content-based image retrieval; user interaction with images; terms per query; term frequency; and implications for the development of models for visual information retrieval and for the design of Web search engines.…

Presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. Participants were 34 users from seven companies. Findings suggest that a behavioral framework that relates motivation and moves may be helpful in analysing patterns of Web-based information seeking. (AEF)

This paper develops a new behavioral model of information seeking on the Web by combining theoretical elements from information science and organization science. The model was tested during the first phase of a study of how managers and information technology (IT) specialists use the Web to seek external information as part of their daily work.…

This paper describes the creation and evaluation of a World Wide Web-based courseware module, using conceptual models based on constructivism, that teaches novices how to use the Internet for searching. Questionnaires and interviews were used to understand the difficulties of a group of novices. The conceptual model of the experts for the task was…

Develops and tests a new behavioral model of information seeking on the Web by combining theoretical elements from information science and organization science. Results suggest that a behavioral framework which relates search motivations and moves may be helpful in analyzing Web-based information seeking. (Author/AEF)

Reports on the 89th Annual Special Libraries Association Conference. Provides an overview of the general and regular sessions and examines Internet search engines and other tools; news sites in Australia, Canada, Latin America, and the United Kingdom; search strategies; evaluation of search engines; access to electronic information; research on…

This paper presents findings from a study of how knowledge workers use the Web to seek external information as a part of their daily work. Participants were mainly IT specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company, a major bank, and a consulting firm. Thirty-four…

Presents findings from four studies of the prevalence of multitasking information seeking and searching by Web (via the Excite search engine), information retrieval system (mediated online database searching), and academic library users. Highlights include human information coordinating behavior (HICB); and implications for models of information…

This bibliography on users' machine-assisted information seeking behavior was compiled by the American Library Association's Reference and User Services Association (RUSA) Machine-Assisted Reference Section (MARS). Includes adoption of technology; digital library services; hypertext; interface design; models and theory; relevance; resource…