Purpose: The purpose of this article is to contribute to an understanding of how diverse groups of employees perceive their workplaces as learning environments, and to cast light on the learning processes of these diverse groups of employees. Design/methodology/approach: This study was designed to examine employee perceptions of: the extent to…

Evaluation of a workplace literacy program at a mining and processing plant involved interviews with 15 participants. Most used learning guides and valued computer-based learning but disliked videos. Observing and listening helped them move from knowing about to knowing how. (SK)

Maintains that assessment in workplace literacy programs must meet the unique needs of learners, unions, management, and literacy providers. Identifies those needs and suggests ways of addressing them. (SR)

Describes workplace literacy pilot programs carried out by the National Automotive Language and Literacy Coordination Unit in the Australian automotive industry. Discusses their systematic and integrated approach to language and literacy issues within the context of accredited mainstream training rather than via separate bridging or remedial…

Describes a workplace literacy program that uses both workplace and participant-generated materials, including job descriptions, job procedures, training materials, newsletters, booklets, and memos. Shows how literacy development went beyond the survival stage to levels of empowerment and human development. (SR)

This document contains the instructional materials developed and presented in a 39-hour course for employees of an automotive assembly plant. The course is an introductory look at blueprint reading using blueprints similar to those used at the company. Worksheets and tests relating to the blueprints are included. The course covers an introduction,…

Basic skill assessments of 109 employees in five small manufacturing businesses revealed that 84% needed additional training in one or more areas. Applied skills needed more remediation than academic skills. Employers expected return on investment in terms of profitability, productivity, and flexibility. Some workers were affected by negative past…

Introduces the standardized safety sign system being established in the United States. Argues that these safety signs, symbols, and warnings may be a good place to begin a workplace literacy project for workers with limited reading skills. (SR)

A cooperative effort was made by the Chamber of Commerce and the Adult and Community Education Program to encourage and facilitate work force literacy in small and medium-sized businesses, industries, and government agencies in Gadsden County, Florida. Businesses that could benefit were identified through a business/industry questionnaire. Six…

This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

School-supervised work experience is suggested as part of the Wisconsin school-to-work program. This booklet is designed to inform school administrators, coordinating teachers, other educators, and parents about essential ingredients of high quality work-based education. It covers the following: (1) an introduction to workplace learning; (2) a…

A Canadian study explored the economic benefits of improving literacy skills in the workplace from the perspective of both employers and employees. The Conference Board identified and measured these benefits by conducting a survey of 40 employers, as well as by analyzing data gathered in the International Adult Literacy Survey. The study found…

The evolution of the Workplace Education Service that operates in South Australia is chronicled. Begun as a single program designed to integrate workplace literacy, English as a Second Language, and literacy education for both native and non-native English-speakers in an automobile plant, the project grew into a network of programs and services in…

This manual contains guidelines for implementing and maintaining Workplace Skills Enhancement programs. These guidelines are intended to be a resource to adult education directors and their staffs as they work with local businesses, industries, and organizations in combating adult illiteracy. The manual is divided into the key steps in…