This curriculum guide was developed and updated for a 2-year project conducted to improve the productivity of the work force through improvement of literacy skills in the workplace by providing instruction to employees in the printing industry in the Baltimore (Maryland) metropolitan area; Carroll County and Charles County, Maryland; and York,…

The Job Enhancement Training (JET) Program was a partnership between Pensacola Junior College (PJC) and Armstrong World Industries (Florida). The partners implemented a workplace literacy training program at the company's Pensacola plant using a five-phase social context curriculum model. The curriculum, based on job analysis, used small-group…

The 18-month Skills Today for Advancement Tomorrow (STAT) program, a partnership among St. Louis Community College, the St. Louis Public Schools' Adult Basic Education Program, and Blue Cross and Blue Shield of Missouri, had the following objectives: (1) provide counseling and training for 370 current Blue Cross and Blue Shield workers; (2)…

The Massachusetts Career Development Institute (MCDI) refined and expanded the existing program of Workplace Education at the Geriatric Authority of Holyoke (GAH), Massachusetts. The 18-month program provided educational and support services on site to 60 employees at the GAH. Classes were held in English as a second language, adult basic…

This book contains the personal narratives of six Canadian workplace education instructors. The opening article (Mary Ellen Belfiore) discusses the remaining narratives within the context of the theme that the essence of workplace education is teaching and learning in distinct cultures. "Math Works!" (Brian Nicholson) relates how…

This curriculum guide was developed for a 150-week worker-centered, holistic course in language skills (reading, writing, listening, and speaking) for workers at the Juno Lighting plant in Chicago, many of whom are immigrants from Mexico, Guatemala, and other Latin American countries. The curriculum is a guide to lesson planning and topic…

This curriculum package on workplace basics for supervisors is a product of the Workforce 2000 Partnership, which combined the resources of four educational partners and four industrial partners in Alabama, Georgia, and South Carolina to provide education and training in communication, computation, and critical thinking to employees in the…

These two documents are part of the workplace success training program provided to employees of a large metropolitan hospital. The first manual is intended for hospital employees, and the second is intended for supervisors. Included in the employee guide are an ice breaker activity, participant self-evaluation, and learning styles inventory and…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses conflict resolution, focuses on helping employees understand…

The Continuing Education Institute's Workplace ESL (English-as-a-Second Language) and ABE (Adult Basic Education) programs improved the job experience for employees with language and literacy problems in Boston (Massachusetts) by teaching them language strategies that had direct application to their jobs. Health care administrators, supervisors,…

Project POWER is an educational program developed jointly by Triton College, River Grove, Illinois, and the Labor Management Center of the Mid-Metro Economic Development Group, for employees of local companies who are interested in improving basic skills in English, reading, mathematics, and writing, as well as for employees who want to prepare…

Literacy is a social practice central to sharing of knowledge and skills in the workplace. Workplaces increasingly demand workers who take on multiple roles and share and manage knowledge in new ways, so high levels of worker literacy and worker collaboration are increasingly important. Workplace training must facilitate development of active and…

Education and training in the workplace are quickly becoming survival tools for most organizations because their operating environments change constantly. Traditionally, many employers have looked externally to employ individuals with specific skills who can adapt to changing products and processes. Upgrading the skills of present employees was…

A project was conducted for the following purposes: (1) improve the productivity and efficiency of 21 companies by providing workplace literacy instruction to workers lacking basic skills required for their jobs; and (2) improve the capability of educational providers to meet the basic skill needs of the manufacturing and financial services…